VP, Provider Data – Integration

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🔥 25 minutes ago

🇺🇸 United States – Remote

💵 $186k - $240k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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Synapse Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Synapse Health is a company that builds connected solutions to streamline the durable medical equipment (DME) lifecycle—from prescriber documentation and ordering through fulfillment, delivery, and resupply. Their offerings include a patient portal, InHome services for prescribers/providers, and Equip for skilled nursing and hospice. Synapse partners with DME providers and health plans, operates nationwide with 300+ subcontracted DME providers, and focuses on improving access to equipment like oxygen, wheelchairs, ventilators, diabetic supplies, and more. The company emphasizes reducing delays, errors, and administrative waste, improving patient communication, operational consistency, and faster payments.

📋 Description

• Lead, develop, and retain the leadership team, and own talent, succession planning, and culture across the function • Represent the function to executive peers and shape priorities with Network, Product & Technology, Medical/Clinical, and Supplier Success • Set the roadmap and operating model for data exchange, integration, and provider data as capitation tracks, suppliers, and payors expand • Own the budget, headcount plan, and vendor and tooling investments, including build-vs-buy decisions • Establish the data governance framework and ownership model across Salesforce and downstream systems • Define the metrics that matter and report on them to executive leadership • Ensure supplier and payor data loading, member and eligibility data, and the product catalog and HCPCS mapping are accurate, so rosters and product data flow correctly • Oversee supplier configuration, routing logic, price sheets, and the medical rules engine (MRE), including change management with governance sign-off from Medical/Clinical on clinical rule changes • Own data incident response, with clear escalation paths, root-cause fixes, and measurable reductions in repeat failures • Deliver supplier integrations across EDI, SFTP, and API, from trading partner onboarding through post go-live monitoring, with specifications and documentation • Govern the integrity of Salesforce and Provider Records (TINs, NPIs, locations, and hierarchy), so the network data model reflects the actual contracted network • Set the standards and protocols Network follows to input and maintain provider data, and escalate gaps that create downstream operational or billing failures

🎯 Requirements

• 10+ years of progressive experience in healthcare data operations, systems integration, or provider data management, including 5+ years leading or influencing multi-layer teams through senior leaders • Track record of leading and developing teams through senior leaders, including scaling them through growth • Experience owning an operating budget and vendor relationships • Track record of building multi-year data or integration strategy and translating it into an operating plan and team structure • Credibility and presence at the SVP and C-suite level • Data fluency sufficient to lead and challenge the work, including ETL concepts, data quality frameworks, and reading a data model • CRM data governance experience, with a track record of holding the line on data standards when working with platform administrators • Deep familiarity with healthcare provider data, including TINs, NPIs, credentialing cycles, and network hierarchies • Ability to influence across functions and change behaviors on teams without direct authority • Bachelor’s degree in Health Informatics, Information Systems, Data Management, Healthcare Administration, Business Management, or a related field • Familiarity with DME or post-acute workflows • SQL or similar tools for data validation and analysis • Experience with healthcare data exchange, such as EDI transactions, HL7, FHIR, and flat-file or SFTP exchanges, including payer/supplier encounter and eligibility data • Experience scaling a function through growth and designing an operating model • Ability to communicate clearly with technical and non-technical stakeholders

🏖️ Benefits

• Annual performance bonus • Equity • Professional growth opportunities with compelling career paths • Flexible paid time off (PTO) • Medical insurance • Dental insurance • Vision insurance • Short-term disability (STD) insurance • Long-term disability (LTD) insurance • 401(k) savings plan with employer matching contributions

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