Senior Associate, Implementation

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $110k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 4%

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Synapticure Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

📡 Telecommunications

⚕️ Healthcare Insurance

Healthcare • Telecommunications • Healthcare Insurance

Synapticure Inc. is a healthcare company that specializes in providing expert telehealth care and support for individuals with neurodegenerative diseases such as ALS, Parkinson’s, Alzheimer’s, and various forms of dementia. Synapticure focuses on delivering personalized cognitive, movement, and neuromuscular care through innovative programs such as the CMS GUIDE, and offers services including proactive genetic testing, care coordination, and access to clinical trials and cutting-edge therapies. With an emphasis on supporting both patients and caregivers, Synapticure ensures access to expert neurologists and personalized care navigators, offering services across all 50 states. Founded by Brian Wallach and Sandra Abrevaya, who have personal experiences with ALS, the company is committed to revolutionizing the care system for neurodegenerative diseases.

📋 Description

• Support end-to-end implementation of new strategic partnerships with ACOs, health systems, health plans, pharmaceutical, and life sciences companies • Own discrete workstreams or phases within larger implementation programs under Director guidance • Coordinate timelines, milestones, and dependencies across clinical, product, data, operations, finance, and marketing teams • Maintain detailed project plans with tasks, owners, and deadlines • Identify risks, blockers, or delays and proactively escalate with recommended solutions • Maintain implementation trackers, dashboards, and documentation for PMO operations • Prepare regular status updates and materials for internal and partner-facing meetings • Track implementation metrics and progress against launch milestones • Document decisions, risks, action items, and follow-ups across workstreams • Assist with executive-level summaries and launch readiness reviews • Execute established implementation playbooks, templates, and tools • Identify process inefficiencies, gaps, and improvement opportunities • Document partner-specific workflows, requirements, and learnings • Coordinate partner meetings, agendas, and working-session materials • Collaborate with partner clinical, operational, and technical stakeholders on workflow alignment and readiness • Capture partner feedback and surface insights to the Director of Implementation and cross-functional teams • Support transition from implementation to steady-state account ownership after launch

🎯 Requirements

• 2-4+ years of experience in healthcare implementation, customer success, operations, or project management • Experience working in healthcare or health tech environments • Exposure to provider, payer, pharmaceutical, or value-based care models • Ability to manage multiple workstreams simultaneously • Experience working cross-functionally and coordinating with internal and external stakeholders • Written and verbal communication skills • Proactive, execution-oriented mindset with willingness to take ownership of assigned workstreams • Experience supporting implementations involving EHRs, data integrations, or clinical workflows • Familiarity with project management tools and techniques, including Jira, Asana, Smartsheet, Monday, dashboards, trackers, workflow diagrams, Gantt charts, and risk registers

🏖️ Benefits

• Work from anywhere in the 50 United States • Home office technology provided • Medical, dental, and vision insurance options for you and your family • 401(k) plan with employer matching • Short- and long-term disability insurance • Basic and supplemental life insurance • 15 vacation days • 5 sick days • 12 paid holidays • 2 floating holidays • Fully paid end-of-year company holiday break • Family-building and fertility services through Kindbody, where available, at a 20% discount • 24/7 mental health support via Health Advocate and Talkspace, including 12 free on-demand sessions per year • Access to One Medical