RPA Program Manager

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Synchronous Solutions, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤖 Artificial Intelligence

💼 Consulting

🏛️ Government

Artificial Intelligence • Consulting • Government

Synchronous Solutions, Inc. is a national technology consultancy (branded Synch-Solutions) that specializes in AI‑Powered Automation, Robotic Process Automation (RPA), and data analytics. The company offers a portfolio of pre-built automation bots (including FOIA, contract review, document redaction, bank reconciliation, collections, grant funding, and invoice validation) and services such as Automation-as-a-Service, AI-Powered Automation development & integration, managed services, COE design, and Organizational Change Management. Synch-Solutions focuses on clients in education (K–12 and higher education), local government, and electric & gas utilities, helping organizations modernize processes, reduce manual work, and extract value from their data and existing IT investments.

📋 Description

• Lead the delivery of RPA programs according to client expectations, adhering to schedule, budget, and quality standards • Provide overall project leadership to the project teams; mentor and develop team members and peers • Manage overall project/program risks, making adjustments as necessary and obtaining buy-in from senior management for critical project plans, commitment, and changes • Oversee and lead development, implementation, and maintenance of the project work plan, including appropriate controls, governance structures, timelines, budget, and quality outcomes • Manage accurate development and traceability of requirements during project life cycle • Ensure understanding of stakeholder goals and expectations, proactively addressing misalignments; coordinate service levels and agreements and prioritize resources across projects and programs • Develop strategy for control and governance structures to ensure desired outcomes across projects • Manage delivery portfolio, monitoring, escalating and resolving delivery issues internally • Participate in sales pursuits, driving the solution-planning and deal-shaping processes that will help deliver business value for clients • Develop and implement change enablement processes throughout the project

🎯 Requirements

• Minimum of 10 years of professional working experience in the software product services industry • Minimum of 5 years of project management experience as a project lead • Minimum of 5 years of professional experience leading software automation and/or integration projects • Knowledge of RPA technologies, such as UiPath, Automation Anywhere or Blue Prism, and automation best practices • Communication & Presence; the ability to communicate appropriately across different levels and roles • Good client interface and presentation skills • Customer-oriented attitude and experience in customer expectations management • Strategic Mindset; the ability to see the big picture and deliver key outcomes

🏖️ Benefits

• 100% remote • Health insurance • Paid time off • Professional development opportunities