Mortgage Production Coordinator

Job not on LinkedIn

🔥 6 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Synovus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1888

🏦 Banking

💸 Finance

Banking • Finance

Synovus is a regional bank and financial services company headquartered in Columbus, Georgia. For more than 130 years it has served customers and communities—hiring talent, offering careers, and emphasizing community relationships. Synovus provides consumer and commercial banking, lending, and wealth-management-related services across its regional footprint.

📋 Description

• Provide distinctive service to mortgage clients and prospects in person and over the telephone • Respond to client inquiries and resolve client issues • Act as a point of contact after the initial loan decision and set expectations for the application timeline • Communicate application progress and closing timelines • Communicate required conditions and documentation to clients • Collect supporting documentation based on underwriting conditions and AUS requirements and upload it to the eFolder • Meet regularly with the Mortgage Advisor to manage and review the mortgage pipeline • Provide statistics updates as applicable • Manage client escalations with the Mortgage Advisor • Review Closing Disclosures with the Mortgage Advisor and client to ensure fees and cash are consistent with the client commitment • Review files for application completeness and required supporting documentation • Escalate file needs to the Mortgage Advisor or Mortgage Processing Manager • Monitor Regulation B timing and ensure required notices, underwriting returns, and incomplete-file closures are handled appropriately • Ensure files are decisioned within Regulation B requirements and timely manner • Address clients' business and personal financial needs and refer them to Trust, Investments, Insurance, Treasury Management, and other specialty areas • Assist team members as needed and perform other assigned duties

🎯 Requirements

• High School Diploma or Equivalent • Minimum of 10 years' experience in financial services and/or mortgage lending • College degree is preferred • Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software • Knowledge of federal banking regulations and compliance requirements • Knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA, and Jumbo loan underwriting guidelines • Broad knowledge of bank products and services • Excellent interpersonal, verbal, and written communication skills • Excellent organizational and time management skills with strong attention to detail • Understanding of loan documentation processes and procedures • Ability to work in a fast-paced environment and under pressure with a high degree of accuracy • Ability to multitask competing priorities and meet tight deadlines • Excellent client service skills • Tact and diplomacy in dealing with clients and team members • May require successful NMLS registration and issuance of a unique identification number within an established timeframe after employment, including a nationwide fingerprint check • Ability to perform the listed physical activities, including prolonged sitting and standing, manual dexterity, repetitive motion, bending, climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, and grasping

🏖️ Benefits

• Equal Opportunity Employer committed to fostering an inclusive work environment