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Community Engagement and Advocacy Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $144k - $177k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Tailscale's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Tailscale

Tailscale

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Own and grow the Tailscale Insiders advocacy program, including strategy, operations, engagement, recruitment, onboarding, recognition, and measurement • Build relationships with Insiders and create opportunities for speaking engagements, technical content, community events, product feedback, and testing • Manage Tailscale's Discord and Reddit communities, including engagement initiatives, AMAs, discussions, member spotlights, moderation, volunteer moderator coordination, and escalation of sensitive issues • Partner with Product, Marketing, Developer Relations, Engineering, and Support teams on community engagement, launches, announcements, and company initiatives • Monitor community conversations, feedback, and engagement metrics to identify themes and inform strategy, product decisions, and program improvements • Own and grow the Community Projects program, including project discovery, submission, review, tracking, showcasing, and contributor recognition • Collaborate with internal teams to turn community projects into technical content, demos, documentation, social content, and showcases • Track program activity, contributions, engagement, and outcomes and communicate program impact

🎯 Requirements

• 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles • Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement • Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams • Experience managing and moderating online communities, including community guidelines and moderation tools • Strong written and verbal communication skills • Excellent organizational and program management skills, with ability to manage multiple priorities, work independently, and navigate ambiguity • Strong understanding of community engagement and advocacy • Genuine curiosity about technology and eagerness to learn Tailscale's products and community

🏖️ Benefits

• Inclusive, flexible work environment • Competitive total compensation package including equity incentive plan • Health, vision, and dental coverage with no waiting period • Remote-first work environment • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1,500 USD annual professional development allowance • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned Mac or PC laptop • Monthly home internet reimbursement • $500 USD home office workstation allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents

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