Clinical Operations Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 8%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

👥 B2C

Healthcare • B2C

Talkiatry is a virtual psychiatry provider that delivers 100% online psychiatric care and medication management. The platform matches patients to licensed psychiatrists and other clinicians, offers follow-up care with the same provider, and treats conditions such as ADHD, anxiety, depression, bipolar disorder, OCD, PTSD, insomnia and peripartum/postpartum needs. Talkiatry operates in-network with major insurers, provides copay estimates, a patient portal, and resources like quizzes and medication information. The site notes its clinicians average 10 years of experience, represent multiple subspecialties, and speak many languages.

📋 Description

• Partner with Clinical and Operational leaders to drive clinician satisfaction and operational excellence • Monitor clinician communication channels, triage and respond to questions or escalations, and escalate to appropriate teams • Close the loop once issues are resolved • Process provider preference changes to ensure appropriate patient-provider matching • Manage provider exits and associated mass and individual patient transfers to support retention • Schedule onboarding introduction meetings for new-hire clinicians and execute the onboarding checklist • Assist with schedule management for Chief Psychiatrists and Nurse Practitioner Directors • Complete one-off projects and develop materials for essential meetings

🎯 Requirements

• Excellent verbal and written communication skills • Strong time management and prioritization abilities • Proactive and responsive follow-through • Proactive problem-solving skills and adaptability to changing plans and priorities • Exceptional customer service skills • High level of organizational knowledge • Skilled with Microsoft Office Suite • Familiarity with working in EMRs; eClinicalWorks (eCW) is a plus • Bachelor’s degree preferred but not required • Must be authorized to work in the U.S.; Talkiatry participates in E-Verify

🏖️ Benefits

• Flexible location: work remotely across the U.S. or from the HQ in NYC • Medical, dental, and vision insurance effective day 1 of employment • 401K with match • Generous PTO plus paid holidays • Paid parental leave • Learning and professional development opportunities • Team well-being focus • Diverse and collaborative work environment

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