Network Onboarding Specialist

🕒 August 28

🗽 New York – Remote

🗽 New York – Remote

💵 $50k - $60k / year

⏰ Full Time

🟢 Junior

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Talkspace

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

👥 B2C

🤖 Artificial Intelligence

💰 $300M Post-IPO Equity - Talkspace on 2021-06

Healthcare • B2C • Artificial Intelligence

Talkspace is an online mental health platform that connects individuals with licensed therapists and psychiatric providers for therapy and medication management. The service offers a range of treatments (individual, couples, LGBTQIA+ therapy, teen and senior therapy, therapy for military and veterans, etc. ), unlimited messaging therapy, and psychiatry/medication management including common psychiatric medications. Talkspace accepts many major insurers (Aetna, Anthem, Cigna, Optum, TRICARE, Blue Cross Blue Shield, Medicare/Medicare Advantage), provides tools for clinicians and organizations, and offers AI-supported mental health features (Tee by Talkspace).

📋 Description

• Oversee and support day-to-day operations for both 1099 and W2 onboarding workflows. • Collaborate with the Network Onboarding Manager to develop and implement streamlined workflows in Fountain, Talkspace Admin/product, and other onboarding platforms. • Ensure efficient onboarding processes, including phase changes and contracting. • Maintain provider accounts and process account changes. • Learn, document, and execute onboarding requirements. • Support the clinical team’s W2 initiative and onboarding of new network clinicians. • Report on enrollment trends within the funnel. • Identify improvements, bugs, product gaps, and operational bottlenecks. • Troubleshoot bottlenecks and blockages and contact relevant stakeholders. • Participate as an active problem solver in recurring meetings. • Perform other related duties as assigned.

🎯 Requirements

• BA/BS degree preferred. • 1 - 2 years of customer-facing experience required. • Experience (or strong interest) in working in a fast-paced environment. • Attention to detail. • Ability to work remotely based on Eastern Time.

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans • Pre-tax benefits: HSA/ FSA • 401k Retirement Savings Program with matching up to 4% • Voluntary benefits including disability, basic life or pet insurance, etc. • Monthly Wellness Stipend to promote mental and physical self-care • Flexible PTO and Remote First Environment • Regular team events, including Wellness Workshops and Team Building Events • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

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