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Senior Product Manager, Payments

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Logo of Tapcheck

Tapcheck

51 - 200 employees

💸 Finance

💳 Fintech

👥 HR Tech

💰 Venture Round on 2023-04

Finance • Fintech • HR Tech

Tapcheck is a company that provides earned wage access solutions for employees, allowing them to access their earned wages on demand through a mobile app. Their service is free for employers to offer, and it integrates seamlessly with payroll and timekeeping systems. Employees can receive their wages directly in their bank account or on a Tapcheck Mastercard, providing financial flexibility and helping reduce employee financial stress. Tapcheck aims to improve employee loyalty and retention by providing convenient and transparent access to wages.

📋 Description

• Own product definition for money-movement capabilities from problem definition through requirements, technical design, launch, and iteration • Pressure-test requirements and designs across Payments, Repayments, Card, Orchestration, Payouts, Settlements/Reconciliation, and Risk & Fraud • Identify missing requirements, edge cases, conflicting assumptions, and unresolved product decisions • Partner with Engineering to create PRDs, functional requirements, workflows, state transitions, API requirements, acceptance criteria, and launch criteria • Analyze transaction-level payment states, processor responses, retries, returns, failures, reconciliation issues, and operational exceptions • Define platform flows across funding, authorization, debit/credit, processing, settlement, payout, recovery, and exceptions • Collaborate with Risk, Legal, Compliance, Finance, Data, Operations, and Engineering on product decisions • Drive Risk, Payouts, and related Money Movement initiatives • Use data and operational signals to measure payment success/failure, loss, recovery, payout performance, reconciliation breaks, cost, and operational volume • Surface risks and unresolved decisions, make recommendations, and drive issues to resolution • Manage backlog refinement, requirements reviews, prioritization, stakeholder alignment, launch readiness, and post-launch iteration • Flex across Platform workstreams as priorities evolve • Report to the Senior Director of Product, Platform

🎯 Requirements

• 8+ years in product management • Substantial hands-on experience in payments, money movement, financial infrastructure, fintech, or risk • Direct ownership and shipment of payment or money-movement products and flows • Deep expertise in at least one payments or money-movement domain • Experience with payment rails, processors, banks, or PSPs such as ACH, RTP, card networks/processors, or bank payment infrastructure • Ability to translate ambiguous problems into engineering-ready product requirements and work closely with engineers through implementation • Strong technical fluency in transaction lifecycles, state machines, APIs, events/webhooks, retries, idempotency, processor integrations, reconciliation, settlement, and failure handling • Experience using payment, risk, financial, or operational metrics for product decisions • Ability to operate with high autonomy and incomplete information • Effective written and in-person communication across Engineering, Risk, Legal/Compliance, Finance, Data, and Operations • Candidates must already have the right to work in the United States without current or future employment-based visa sponsorship • Remote availability in Central or Pacific time zones • Agency and third-party staffing submissions will not be considered

🏖️ Benefits

• Competitive contract rate commensurate with experience • Option to extend the initial 90-day contract based on performance and business need • Mission-driven work improving financial wellness and access to earned wages • Professional and personal growth environment • Equal employment opportunity and non-discrimination protections

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