Director of Revenue Operations

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Tarrytown Expocare Pharmacy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧘 Wellness

💰 Private Equity Round on 2020-01

Healthcare Insurance • Pharmaceuticals • Wellness

Tarrytown Expocare is a specialized long-term care pharmacy dedicated to serving the intellectual and developmental disability (IDD) and behavioral health communities. The pharmacy partners with nurses and support professionals to provide expert pharmacy services, ongoing training, and resources aimed at enhancing medication accuracy and efficiency. Tarrytown Expocare's mission is to deliver high-quality, compassionate, and cost-effective pharmacy solutions tailored for the unique needs of individuals in group home settings and beyond.

📋 Description

• Serve as the operations subject matter expert for the Revenue function, working closely with VP- and Director-level leaders to strategically advise on core initiatives, drive execution, and iterate as the organization scales. • Act as Chief of Staff to the Chief Growth Officer (CGO), supporting agenda-setting, meeting preparation, follow-through on strategic priorities, and day-to-day operational leadership of the growth organization. • Manage and continuously refine the prospect-to-client journey, including RFP creation and process optimization, using HubSpot and data-driven tools to maximize conversion, retention, and upsell performance. • Deliver analytical projects including capacity modeling, territory planning, and pipeline forecasting to guide revenue strategy. • Act as the owner for revenue workflows, tech stack, and documentation — identifying inefficiencies, scoping solutions, gathering stakeholder feedback, and driving implementation. • Build and maintain infrastructure standards, workflow documentation, and process playbooks that scale with the business. • Develop and manage KPI dashboards and reporting cadences that keep leadership informed and accountable to key revenue targets. • Proactively surface new ideas and evaluate emerging tools and operational models with a clear eye on ROI and fit within current infrastructure. • Support Enterprise Client activity, including account planning, executive business reviews, and coordination of internal resources to drive retention and expansion across key accounts. • Support Business Development activity by enabling pipeline visibility, partnership tracking, and cross-functional coordination on new growth initiatives. • Own the Sales Methodology Platform, working closely with the Director of Clinical Education and Services to ensure alignment between sales processes, clinical messaging, and training programs. • Maintain a strong connection with Finance and Operations teams to ensure revenue forecasts, headcount plans, and operational resources are aligned with growth objectives.

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Business Development, or Go-to-Market Strategy. • Healthcare, pharmacy, or high-growth services industry experience preferred. • Proven track record of building and optimizing revenue processes and systems at scale. • Strong analytical skills with the ability to translate complex data into executive-ready insights and actionable recommendations. • Experience with capacity modeling, territory planning, account segmentation, and funnel analytics. • Excellent communication and interpersonal skills; able to influence without authority across senior stakeholders. • Proactive, outcomes-oriented mindset with a high degree of comfort navigating ambiguity. • HubSpot CRM — administration, workflow automation, pipeline management, and reporting. • Microsoft Excel — advanced modeling, pivot tables, and data analysis. • Microsoft PowerPoint — executive presentations and strategic reporting. • Microsoft Word — documentation, process playbooks, and communications. • Microsoft Teams — cross-functional collaboration and project coordination. • Familiarity with additional Microsoft 365 tools (SharePoint, Outlook, OneDrive) a plus.

🏖️ Benefits

• Competitive compensation • Comprehensive healthcare benefits • 401(k) retirement plan • Paid time off • An awesome work environment • Opportunities to advance and grow your career • And More!