Director of Operations

🕒 September 25

🌵 Arizona, Michigan – Remote

🌵 Arizona – Remote 🚗 Michigan – Remote

💵 $117k - $175k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 25 days.

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2018-08

Healthcare • Logistics • Marketing

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Oversee and direct the activities of multiple campaigns with Operations Managers, Team Leaders, and assigned staff • Multitask across a wide spectrum of operational responsibilities • Interact regularly and often daily with company departments, campaign team leaders, and management • Maintain open communication between staff and senior management • Manage and staff assigned operations • Monitor operations staffing and provide temporary coverage and training • Ensure excellent client service and resolve problems • Develop individual and team goals and implement plans to achieve objectives • Guide Operations Managers in meeting team and individual goals • Ensure compliance with established policies and procedures • Assist the Senior Director of Operations/Vice President of Operations in crafting operations procedures

🎯 Requirements

• At least 3 years of experience in the related field, preferably at Director or VP level, specializing in BPO Autonomous Vehicle Operations • Strong computer skills, especially using Google Suite applications • Proven track record of meeting, delivering, and exceeding targets • Excellent verbal and written communication skills • Ability to build productive business relationships with clients • Strong organizational, analytical, and managerial skills • Professional, courteous, and resilient attitude • Proven ability to scale operations • Strong experience in employee retention • Flexibility to travel • Phoenix or Detroit location is required

🏖️ Benefits

• Competitive industry salaries • Medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Inclusive environment • Internal mobility and professional growth opportunities • Reasonable accommodations during the hiring process

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