TaskUs
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Healthcare Customer Service Representative
🕒 June 13
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TaskUs
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
📋 Description
• Provide empathetic, first-class support to customers via phone and email • Manage inbound and outbound calls to service customers, respond to questions, and educate on programs like Medicare • Process, validate, and respond to inbound medical record requests • Review patient insurance claims and verify benefits • Manage multiple software applications, perform data entry, and document correspondence
🎯 Requirements
• Healthcare Support Experience • Phone/Email/Chat Experience • Customer Service Experience (1 year) • Call Center Experience (1 year) • Technical Support Experience • Health Insurance Verifications Experience (Highly Preferred) • Medical Billing or Coding (Highly Preferred) • Medical Office Data Entry • HIPAA
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Comprehensive wellness programs • Professional growth opportunities • Internal mobility encouragement
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