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Technical Quality Analyst

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $57k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Tate & Lyle's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Tate & Lyle

Tate & Lyle

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Tate & Lyle is a global leader in the food and beverage manufacturing industry, dedicated to transforming lives through the science of food. The company focuses on making food and drink healthier and tastier, responding to consumer health needs and trends while promoting sustainability and community health. Tate & Lyle offers a variety of ingredient solutions including sweeteners, fibres, texturants, and plant-based proteins, all designed to enhance nutritional value and improve food technology. Their commitment to innovation is aimed at meeting the growing demand for healthier food options and making a positive societal impact.

📋 Description

• Provide and maintain product information including customer specifications, testing parameters, shelf life, nutritional data, MSDS, technical data, regulatory compliance, quality audits, and religious certifications • Complete customer questionnaires and surveys • Coordinate customer audits and facilitate the NDA process • Populate portal platforms with quality information • Issue or approve continuing guarantees, quality agreements, special customer quality or shipping requirements, and quality statements • Issue or approve quality certifications for regulatory compliance, GMO status, and potential product impurities • Facilitate resolution of quality complaints with customers • Facilitate disposition of returned and rejected products • Review and facilitate customer claims related to quality complaints • Negotiate specification differences with customers • Approve process and product specification changes • Facilitate and review customer notifications for change management • Work closely with Sales, Product Management, Science and Innovation, Technical Service, and Customer Service on customer/product issues • Act as backup for other Technical Quality team members • Document internal metrics • Meet Service Level Agreements for portals, document/packet requests, metrics, and customer excellence • Become an expert in assigned product lines • Perform, maintain, and improve EHSQS standards and requirements • Participate in the Company’s EHSQS program, including training and audits • Report near miss or unsafe act • Perform other duties as assigned

🎯 Requirements

• Four year degree or relevant experience, preferably in business or science related field of study • Three to five years of experience in customer service, manufacturing, or similar commercial functions • Experience with Microsoft Excel, and Nitro/Adobe • Attention to detail • Problem solving skills • Self-motivated • Experience with SAP and Tate & Lyle contracting processes is preferred • Laboratory, GMP, HACCP, Quality, Manufacturing related experience desired • Knowledge of Tate & Lyle products and product applications desired • Experience with SharePoint, Salesforce, TraceGains and SAP preferred • Ability to perform, maintain and improve EHSQS standards and requirements • Ability to participate in the Company’s EHSQS program including training and audits • Ability to report near miss or unsafe act

🏖️ Benefits

• Medical, Dental, Vision coverages • Paid time off package, including vacation and sick time • 16 weeks of paid parental leave • 401K with company match • Company paid life insurance • Lifestyle Spending Account • Identity Theft protection • Employee Assistance Program • Telemedicine • Employee Resource Groups (ERGs)

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