IT Support Specialist

Job not on LinkedIn

🔥 11 hours ago

🗽 New York – Remote

🗽 New York – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Taxceo .\

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

💳 Fintech

🤝 B2B

SaaS • Fintech • B2B

Taxceo is a company based in Malta that offers comprehensive business solutions tailored to simplify and optimize various business processes. They provide personalized services including software implementation, automation, company formation coordination, payroll administration, bookkeeping, corporate and personal tax returns, audit coordination, and VAT returns. Taxceo also supports business relocations to Malta and leverages cloud technology to enhance business operations. Their offerings are designed to help start-ups, small businesses, and enterprises manage their finances efficiently while complying with Maltese legislation. The company also provides AI-powered CRM and custom integrations, aimed at improving productivity and streamlining workflows.

📋 Description

• Build and maintain scripts or integrations automating repetitive work across HubSpot, Soraban, and Google Workspace • Administer HubSpot, including user permissions, custom properties, workflows, and integrations • Triage and resolve internal support tickets • Identify ticket-volume patterns and recommend and document process fixes • Maintain process documentation for common workflows and troubleshooting steps • Support onboarding and offboarding, including account setup, access provisioning, and file handovers • Provide general Digital Operations support for day-to-day tools • Develop simple solutions that close process gaps and reduce ticket volume • Keep systems clean with minimal manual intervention

🎯 Requirements

• Proficient in English (oral and written) • Development or scripting skills, or experience using AI tools to automate repetitive work • Strong attention to detail • Clear written communication and process documentation ability • Comfortable working independently in a remote, distributed team • Desire to learn new tools and skills in a changing and dynamic environment • Proactive approach to proposing new solutions and improvements • HubSpot admin experience (nice to have) • API/webhook experience and automation platforms (nice to have) • Experience with Google Workspace administration (Gmail, Drive, Calendar) (nice to have) • Google Cloud experience (nice to have) • Familiarity with Soraban or similar tax practice management tools (nice to have) • Experience with helpdesk or ticketing tools (nice to have) • Basic website maintenance experience (content updates, simple fixes) (nice to have)

🏖️ Benefits

• Remote-first, globally distributed team • Contractor engagement