Director of Solution Delivery

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Provide strategic leadership for the organization's solution delivery function • Lead a multidisciplinary team of Business Analysts and Project Managers • Evolve Business Analysis and Project Management standards, tools, templates, and best practices • Provide strategic oversight of the project portfolio and serve as the senior escalation point for delivery challenges • Develop and improve the project governance framework, including project intake, evaluation, prioritization, decision gates, and portfolio management • Provide executive visibility into project health, organizational capacity, priorities, dependencies, risks, and resource constraints • Ensure consistent project planning, requirements management, stakeholder engagement, risk management, and project controls • Promote practical delivery methodologies, including Agile approaches where appropriate • Lead enterprise project resource planning and organizational capacity management • Oversee the IT Change Management process and promote organizational readiness, communication, and user adoption • Strengthen collaboration between Information Technology and business departments • Develop executive dashboards, portfolio reporting, and performance metrics covering schedule, budget, scope, and risks • Build trusted relationships with executive leadership, business departments, vendors, and technical teams • Lead continuous improvement initiatives that strengthen strategic delivery capabilities

🎯 Requirements

• Demonstrated leadership of multidisciplinary teams, including Business Analysts, Project Managers, and technology staff • Strong understanding of project portfolio management, project governance, business analysis, organizational change management, and solution delivery best practices • Exceptional leadership, coaching, facilitation, negotiation, and consensus-building skills • Proven ability to influence across organizational boundaries without direct authority • Strong executive communication and presentation skills • Experience developing executive dashboards, portfolio reporting, and organizational performance metrics • Demonstrated ability to balance competing priorities while maintaining focus on organizational outcomes • Strong analytical, organizational, problem-solving, and strategic thinking abilities • Experience implementing and improving organizational processes, governance models, and delivery frameworks • Commitment to continuous improvement and customer-focused service delivery • Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience • 7 to 10 years of progressively responsible experience leading complex technology initiatives, project portfolios, or solution delivery organizations • Experience leading Business Analysts, Project Managers, or similar professional teams • Experience developing and implementing project governance, portfolio management, and organizational delivery processes • Experience working collaboratively with executive leadership on strategic initiatives and organizational priorities • Project Management Professional (PMP) certification preferred • Business Analysis, Agile, Change Management, LEAN, or related professional certifications are desirable • Experience within higher education or similarly complex organizations is preferred

🏖️ Benefits

• Generous compensation and benefits package • Generous paid time-off • Medical and dental insurance coverage • Life and disability insurance • Retirement plan with employer contribution • Multiple flexible spending accounts • Tuition reimbursement • Occasional evening or weekend work may be required • Some travel between organizational locations may be required