Student Engagement Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Serve as a point of contact for prospective students and guide them through admissions and financial aid navigation • Connect students with academic advisors for course scheduling • Provide front-line financial aid support, including FAFSA completion, eligibility requirements, and application deadlines • Collaborate with Academic Advisors to align new students’ course schedules with degree requirements and career aspirations • Offer individualized support and connect new students with relevant university resources • Lead the Student ID process for new students • Develop and implement student engagement programs, including welcome-back week, key university learning experiences, and milestone academic events • Organize workshops and events supporting student success and financial literacy • Collaborate with Admissions, Student Life, and Academic Affairs on recruitment, retention, and engagement strategies • Serve as liaison between prospective students and current student engagement initiatives • Support university programs and events, including Weeks of Welcome, Commencement, University Learning Experiences, recruitment, informational sessions, and mixers • Complete internal financial training (Canvas: FA 101) for financial aid policy compliance • Generate reports on student programming, retention, and admissions conversion rates for university leadership • Participate in strategic planning and continuous improvement related to student retention • Work with university leadership to implement retention practices promoting diversity, equity, inclusion, and belonging • Own the New Student Onboarding process

🎯 Requirements

• Bachelor’s degree in Education, Counseling, Student Affairs, Higher Education Administration, or a related field from a regionally accredited institution • 3+ years of experience in higher education, student services, admissions, financial aid, or a similar role • Master’s preferred • General understanding of financial aid processes, admissions procedures, and student support services • Strong interpersonal and communication skills, with the ability to build relationships with diverse student populations • Excellent organizational skills and attention to detail • Ability to work collaboratively across departments to enhance student success • Technological proficiency, including familiarity with Student Information Systems (SIS), financial aid platforms, and CRM tools such as Salesforce and Campus Nexus • Strong commitment to supporting student success and well-being • Excellent written and verbal communication skills, with the ability to clearly convey complex information • Ability to troubleshoot and resolve student issues efficiently • Capable of managing multiple priorities in a dynamic environment • Candidates must demonstrate critical thinking, problem-solving, and effective communication through hypothetical interview scenarios

🏖️ Benefits

• generous paid time-off • medical and dental coverage • company-paid life and disability insurance • retirement plan with employer contribution • multiple flexible spending accounts (FSA) • tuition reimbursement • professional development • regular employee appreciation events • Remote work with minimal required travel