Student Qualifying Representative

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Make initial contact with prospective students seeking information about programs and the university • Ensure prospective students meet established qualifications • Transfer qualified prospective students to the appropriate Admissions Representatives • Engage prospective students through outbound calls using established scripts and policies • Respond quickly to new student inquiries and maintain consistent prospect communication • Engage with prospective students through the web chat platform • Maintain the Salesforce database through inquiry management, documentation, call and activity logging, and purposeful contact strategy • Represent the university positively and professionally through telephone-based, virtual, and in-person meetings and events • Maintain communication with admissions staff and other university departments • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree from an accredited college or university • Effective communication and listening skills • Ability to learn and work within admissions databases and CRM tools • Ability to work evenings and weekends • Experience in higher education preferred • Proven ability to take initiative and problem solve preferred • Ability to work in an ambiguous, fast-paced, and matrixed environment to achieve outstanding results preferred • Excellent customer service and interpersonal skills preferred

🏖️ Benefits

• Generous paid time-off • Medical and dental coverage • Company-paid life and disability insurance • Retirement plan with employer contribution • Multiple flexible spending accounts (FSA) • Tuition reimbursement • Professional development • Regular employee appreciation events