Contact Center Representative – Credit Card

🔥 0 minutes ago

🌵 Arizona – Remote

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💵 $22 - $27 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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🗣️🇪🇸 Spanish Required

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Logo of TD

TD

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Promotes strong and lasting customer relationships in a contact center environment • Provides quality customer service and sales • Achieves high success by understanding customer needs • Completes a broad range of financial transactions with accuracy • Participates fully as a collaborative member of the team • Supports a positive, diverse, and inclusive work environment

🎯 Requirements

• High School Diploma or GED • 1+ years of related customer service experience; or equivalent work experience • Able to communicate financial information clearly • Team oriented with the ability to work in a fast-paced environment • Must have PC skills with the ability to use/learn current technology and software applications • Bilingual (Spanish) contact center representatives must be able to communicate in both English and Spanish

🏖️ Benefits

• Health and well-being benefits • Savings and retirement programs • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • Banking benefits and discounts • Career development • Reward and recognition

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