
51 - 200 employees
Founded 1991
💼 Consulting
🎯 Recruiter
🤝 B2B
Consulting • Recruitment • B2B
TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.
🔥 1 hour ago
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51 - 200 employees
Founded 1991
💼 Consulting
🎯 Recruiter
🤝 B2B
Consulting • Recruitment • B2B
TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.
• Develop and execute a global sales strategy to expand the company’s relationships and revenue opportunities across Google. • Identify and pursue net-new opportunities across Google’s business units, products, regions, and functional areas. • Own complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, and close. • Build and maintain trusted relationships with senior executives, procurement leaders, operations stakeholders, and key decision-makers across Google. • Position the company’s BPO, CX, AI, automation, technology, and digital transformation capabilities against Google’s evolving business needs. • Partner with solutioning, operations, technology, finance, legal, and delivery teams to develop tailored client solutions. • Navigate Google’s procurement, compliance, security, contracting, and vendor-management processes. • Develop account plans that identify key stakeholders, whitespace opportunities, competitive threats, and paths to revenue growth. • Maintain a strong pipeline while providing accurate sales forecasts, opportunity updates, and revenue projections. • Represent the company in executive meetings, presentations, negotiations, and strategic business reviews. • Help strengthen the company’s overall positioning and long-term partnership with Google.
• 10+ years of enterprise BPO, CX, technology, or digital transformation sales experience in complex global environments. • Demonstrated success selling directly to Google and navigating its global organizational structure. • Established network of executive-level relationships and decision-makers within Google. • Proven success closing large, multimillion-dollar enterprise engagements. • Experience selling complex solutions that may include customer experience, contact center services, content moderation, trust and safety, back-office operations, AI, automation, analytics, or digital transformation. • Strong understanding of global delivery models, including onshore, nearshore, and offshore operations. • Experience managing long, complex sales cycles involving multiple stakeholders, procurement requirements, security reviews, and contract negotiations. • Track record of collaborating with cross-functional teams to develop customized client solutions. • Strong pipeline management, sales forecasting, commercial negotiation, and executive presentation skills. • Ability to operate effectively within a fast-paced, highly matrixed global organization.
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