AI Engineer – Conversational, Voice & Call Intelligence

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🗣️ LLM Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Teamficient

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.

📋 Description

• Design dynamic, non-scripted conversation flows for outbound sales/follow-up calls and a support/sales chatbot • Implement intent handling, objection handling, and human escalation logic • Build chatbot knowledge-base structures and content-update processes • Transcribe and evaluate existing Zoom Phone/AWS calls • Score tone, sentiment, professionalism, and compliance against defined QA criteria • Integrate call/chat outcomes, transcripts, and summaries with GoHighLevel and/or CRM systems • Design for future portability across 8x8, Vonage, RingCentral, and Ooma • Support future client-facing deployment • Maintain restricted access and data-protection standards for customer call data • Own execution end to end within a solo, fixed-scope engagement • Participate in IT touchpoints and management check-ins as needed to review progress

🎯 Requirements

• Experience building conversational AI systems (voice and/or chat) on an LLM platform, not just scripted IVR/decision-tree bots • Experience with audio transcription and speech-based AI pipelines (OpenAI, Gemini, AWS, or similar) • CRM/telephony API integration experience (GoHighLevel or comparable) • Strong understanding of data security and restricted-access handling for call recordings • Experience with sentiment/speech analytics tooling specifically (good to have) • Prior work productizing an internal AI tool for external/client use (good to have) • VoIP/telephony API experience, such as Twilio or Vonage, beyond GHL (good to have) • Portfolio of relevant, comparable work • RFQ covering proposed work, implementation approach, inclusions/exclusions, estimated timeline and hours, total and recurring costs, required TeamFicient inputs, risks, limitations, and assumptions • Willingness to sign an NDA and Project Agreement before receiving full project details and credentials • Willingness to undergo a background check

🏖️ Benefits

• Self-directed, solo execution of the full project scope • Fully remote culture designed for autonomy, flexibility, and trust • International exposure through collaboration with a worldwide team • Multicultural team and global career growth opportunities