Campground Operations Coach

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Outsider

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

✈️ Travel

🏨 Hospitality

Logistics • Travel • Hospitality

Team Outsider is a company that acquires, operates, and grows hospitality-focused businesses—especially campgrounds—using a mission-driven approach to make hospitality a competitive advantage. They run and promote campgrounds, invite owners to sell their properties, seek investors, and emphasize a people-first culture with initiatives like the Team Outsider Foundation and the In-Tents Learning Club. Their operations combine property ownership and guest-facing services with an emphasis on employee development, living wages, and community engagement.

📋 Description

• Support and develop General Managers across Team Outsider’s portfolio of campgrounds • Provide subject-matter expertise, operational coaching, and consistent accountability to General Managers • Translate company strategy into daily execution across properties • Drive improvement in Google Reviews, Team Member NPS, and financial performance • Ensure properties maintain clear visions, strategies, priorities, and measurable performance indicators • Develop General Managers through coaching, feedback, and capability building • Ensure the right people are in the right roles with clear expectations and accountability • Strengthen hospitality standards, guest-facing processes, and service delivery • Increase adoption of operating standards, processes, systems, and guest experience expectations • Identify issues, drive solutions, and escalate appropriately • Build trust and alignment across on-site teams and Home Office partners

🎯 Requirements

• Multi-site or multi-unit operations experience (hospitality, franchise, retail, or similar) • Experience in campground / RV / outdoor hospitality strongly desired • Experience developing and coaching on-site leaders • Strong operational execution and performance mindset • Experience working in fast-growth or scaling environments preferred • Bachelor’s degree preferred but not required with strong relevant experience • Ability to travel 30% to properties

🏖️ Benefits

• Flexible work environment with 30% travel to properties • Unlimited PTO • 401(k) match • Profit sharing opportunities • Annual free vacation at one of our campgrounds after one year of service • Meaningful work that supports creating unforgettable outdoor experiences