Account Manager

🔥 3 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TeamSnap

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

📦 Logistics

📣 Marketing

💰 Debt Financing on 2022-12

Consulting • Logistics • Marketing

TeamSnap is a top-ranked team and club management platform designed to connect the world of youth sports. It offers tools for clubs, leagues, tournament organizers, and associations to manage their operations such as scheduling, messaging, and payments. The platform is widely used by coaches, players, and fans, and supports over 100 sports and activities. With over 25 million satisfied customers and 19,000 sports organizations, TeamSnap emphasizes ease of use, saving time for administrators and enhancing the sports experience for families through features like health checks and community building. The platform also provides opportunities for businesses to reach its engaged audience, making it a leader in sports management solutions.

📋 Description

• Manage a portfolio of mid-market accounts, establishing strong relationships and hitting retention goals • Run demos of TeamSnap platforms to show the value of new products or add-ons • Use account and usage data to drive proactive outreach, build account plans, identify risk or expansion signals, and communicate results • Drive a value-based sales process through customer discovery and customized demonstrations • Manage the upsell pipeline to hit renewal and expansion targets • Follow up on marketing-driven campaigns to create customer engagement and growth opportunities • Serve as the voice of the customer internally and escalate product feedback for product prioritization

🎯 Requirements

• 1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment • Proven track record of hitting retention and expansion targets • Experience managing complex, high-value accounts where relationship depth matters more than volume • Ability to travel occasionally, including the annual company meeting, periodic sales team meetings, potential trade shows, and client visits • Permanent US residency required • Sports industry experience preferred

🏖️ Benefits

• Unlimited PTO and paid parental leave for ALL parents • 100% premium coverage of medical/dental/vision for you and your family • 401K • $1,500 annual learning and development stipend • Travel to fun locations for all-company meetings and team events • Generous home office allowance • TeamSnap SWAG upon starting and a $50 credit on every work anniversary thereafter • Monthly stipend reimbursement for health & wellness

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