Website Performance Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

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💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 6%

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Logo of Team Velocity

Team Velocity

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own the website relationship for automotive dealership clients • Build and maintain a portfolio of client relationships • Manage full and/or complex account loads • Respond to dealership inquiries and solve issues quickly • Understand and articulate user problems and triage and prioritize bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, deadlines, and guidance to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive portfolio application growth through upsell, expansion, and upgrades • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance improvements and enhancements involving creative services, third-party advisements, and responsive design • Monitor retention, expansion, engagement, adoption, and advocacy KPIs

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2–3 years’ progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Demonstrated understanding of dealership operations • Proven ability to effectively work with all levels within a dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications, including Ads, Analytics, Video, or Mobile • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management capabilities • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with Microsoft Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to support 8:30 AM–5:30 PM Eastern business hours • Candidates must reside in the Continental U.S.

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Remote work arrangement • Salaried position

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