Website Performance Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Velocity

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own website relationships for automotive dealership clients • Drive the vision and delivery of website products • Support and respond quickly to dealership inquiries and solve issues • Manage product retention and present revenue- and non-revenue-generating enhancements • Assist with portfolio application growth and expand customer relationships • Monitor and maintain customer happiness • Build and maintain relationships across a portfolio of clients • Manage a full and/or complex account load • Understand and articulate user problems; triage and prioritize bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive upsell, expansion, and upgrade opportunities with Customer Success counterparts • Retain external clients and independently manage account progress and results • Collaborate with digital, creative services, and other inter-departmental divisions • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Track KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations and ability to work with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Written, verbal, phone communication, and interpersonal skills • Customer service skills and relationship management capabilities • Demonstrated knowledge of Salesforce • Proficiency with MS Office, including Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking • Ability to work independently • Ability to support 8:30AM-5:30PM Eastern business hours • Candidates must reside in the Continental U.S.; Eastern or Central time zones highly preferred • Highly motivated self-starter capable of working in a team environment • High energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and drive

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness offerings • Remote work arrangement • Salaried position