Website Performance Manager

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 6%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Velocity

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own website relationships for automotive dealership clients • Shift client support from reactive to proactive and drive website product vision and delivery • Respond quickly to dealership inquiries and resolve most issues immediately • Drive product retention and present revenue- and non-revenue-generating enhancements • Support portfolio application growth through relationship expansion and customer happiness monitoring • Build and maintain client portfolio relationships • Manage full and/or complex account loads • Understand and articulate user problems; triage and prioritize bugs and issues • Execute monthly customer reporting covering KPIs, engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines while providing customer guidance • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive upsell, expansion, and upgrade opportunities with Customer Success counterparts • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Monitor KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2–3 years' progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Demonstrated understanding of dealership operations • Proven ability to work effectively with all levels within a dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications (Ads, Analytics, Video, Mobile, etc.) • Demonstrated written, verbal, phone communication, and interpersonal skills • Demonstrated customer service and relationship management capabilities • Ability to work independently and in a team environment • High energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and drive • Knowledge of Salesforce • Proficiency with Microsoft Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical and data-driven thinking skills • Ability to work independently • Must support 8:30 AM–5:30 PM Eastern business hours • Candidates must reside in the Continental U.S.; Eastern or Central time zones highly preferred • Must submit a current resume and contact information

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness offerings • Remote work arrangement • Salaried position