Field Applications Scientist

🔥 15 hours ago

🦌 Connecticut, Massachusetts, +1 more states – Remote

🦌 Connecticut – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

💵 $97.5k - $121k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Tecan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Tecan is a pioneer and global leader in laboratory automation, dedicated to improving people’s lives and health by empowering customers to scale healthcare innovation from life sciences to clinical applications. The company specializes in developing and manufacturing OEM instruments, components, and medical devices that are distributed by partner companies. With a diverse and inclusive team, Tecan fosters an environment for innovation and growth.

📋 Description

• Partner with Sales to support commercial opportunities and provide technical expertise throughout the customer lifecycle • Deliver pre-sales and post-sales technical support, including customer consultations, workflow discussions, training, and troubleshooting • Build and maintain technical relationships with customers to ensure successful adoption and utilization of ONT technologies • Deliver presentations, workshops, seminars, and training to technical and non-technical audiences • Collaborate with Technical Services, Sales, Product Management, Marketing, and other internal teams • Develop and execute engagement plans for strategic accounts • Provide customer, market, and competitive feedback to internal stakeholders • Document customer interactions and support activities in ONT CRM systems • Support colleagues, customers, and strategic initiatives beyond assigned territory responsibilities when required • Travel frequently, up to 70%, within the assigned region

🎯 Requirements

• PhD in Life Sciences preferred, or a Master’s degree with relevant commercial, customer-facing, or scientific applications experience • Strong laboratory background in molecular biology, genetics, genomics, sequencing, or a closely related discipline • Experience supporting experimental design, sample preparation, workflow optimization, and data analysis • Exceptional scientific communication and presentation skills • Ability to translate complex technical concepts into compelling, customer-relevant stories • Demonstrated scientific troubleshooting and problem-solving capabilities • Strong organizational skills with the ability to manage multiple priorities • Proficiency with Microsoft Office applications • 1-2 years of commercial and customer-facing experience preferred • Experience with next-generation sequencing technologies, including long-read sequencing and workflows, strongly preferred • Experience with bioinformatic workflows for sequencing data analysis • Ability to uncover customer needs, identify broader technology adoption opportunities, and partner with Sales to grow accounts • Experience delivering scientific training, workshops, or customer presentations • Familiarity with CRM systems such as Salesforce • Must reside within the Massachusetts, Rhode Island, and Connecticut territory

🏖️ Benefits

• Annual bonus eligibility • Equity awards based on individual and company performance • Healthcare benefits • 401(k) plan with company match • Short-term disability coverage • Long-term disability coverage • Basic life insurance • Commuter benefits • Accommodation during the application or interview process