Sales Account Executive

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tech Impact

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

🤝 Non-profit

🌍 Social Impact

Non-profit • Technology • Social Impact

Tech Impact is a nonprofit organization that provides technology services and training with the goal of advancing social impact. Since its inception in 2003, Tech Impact has supported thousands of nonprofits in transforming their operations and aided individuals in starting careers in technology. The organization's services include full-service IT support, cloud migrations, web and digital strategy development, cybersecurity, data management, and technology planning and strategy consulting. Their workforce development programs offer training and job placement assistance in IT and customer service fields. Tech Impact is dedicated to providing resources and expertise to help nonprofits utilize technology efficiently so they can focus on their mission.

📋 Description

• Build multi-threaded relationships with executive leaders and decision makers across the assigned portfolio • Lead structured business discovery to understand customer missions, programs, priorities, risks, and growth goals • Create and maintain strategic account plans, stakeholder maps, client-health views, and 12–18 month technology roadmaps • Lead executive business reviews connecting technology services and investments to organizational outcomes • Identify, qualify, and nurture expansion opportunities through proposal, decision, and close • Coordinate technical discovery and develop customer value cases • Collaborate with cybersecurity, MSP operations, Help Desk, technical projects, data/automation/AI, digital services, finance, and marketing teams • Partner closely with the Junior Account Manager to ensure clear ownership and a consistent, documented customer experience • Monitor account risk and renewal readiness; coordinate recovery plans • Maintain accurate forecasts and CRM records and escalate issues early • Represent Tech Impact onsite and at nonprofit/customer events • Bring portfolio insights back to Tech Impact to improve strategic service packaging, positioning, adoption, and delivery

🎯 Requirements

• Strategic and commercial relationship leadership for a named portfolio of MSP customers • Experience building relationships with CEOs, COOs, CFOs, technology leaders, program leaders, and other decision makers • Ability to conduct structured business discovery covering mission outcomes, program delivery, workforce needs, funding, budgets, operational bottlenecks, risk tolerance, and change readiness • Ability to create strategic account plans, stakeholder maps, client-health views, and 12–18 month technology roadmaps • Ability to lead executive business reviews connecting service performance, cybersecurity risk, asset lifecycle, data, automation, AI, and technology investments to organizational outcomes • Ability to identify, qualify, nurture, and close expansion opportunities • Ability to develop value cases and coordinate technical discovery • Ability to partner with cybersecurity, MSP operations, Help Desk, technical projects, data/automation/AI, digital services, finance, and marketing teams • Ability to monitor account risk and renewal readiness, coordinate recovery plans, maintain forecasts and CRM records, and escalate issues early • Willingness and ability to represent Tech Impact onsite and at nonprofit/customer events