Implementation Specialist, Fixed Ops Experience Required

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Tekion Corp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $250M Series D on 2021-10

Automotive • SaaS • Artificial Intelligence

Tekion Corp. is a technology company that focuses on revolutionizing the automotive retail industry through its advanced cloud-based platform. It seamlessly connects the entire automotive ecosystem, providing solutions for dealerships, manufacturers, and enterprises with a focus on consumer experience and operational efficiency. By leveraging AI-driven technology, Tekion offers personalized, end-to-end digital retail solutions that optimize customer interactions through machine learning. Tekion's platform includes features like CRM, advanced analytics, eSign, online payment, delivery technology, and personalized selling tools. It also prioritizes security and compliance, adhering to strict standards such as ISO 27001 and SOC2 Type II. Tekion enables automotive businesses to streamline operations, increase customer loyalty, and maximize profitability while providing superior service across all channels.

📋 Description

• Assist in collecting and analyzing business and functional requirements to support solution development • Document current- and future-state business processes, workflows, and system interactions • Collaborate with cross-functional teams to identify pain points and recommend areas for improvement • Participate in system configuration, testing, and user acceptance activities • Support the creation of user documentation, process flows, and training materials • Maintain project deliverables and assist in tracking milestones and timelines • Perform basic data analysis to support solution design and post-implementation success

🎯 Requirements

• Position requires 90% travel • Position requires 2-4 years of experience implementing Automotive Fixed Operations (Parts & Service) software • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field • Basic proficiency with Microsoft Excel and process mapping tools such as Lucidchart or Visio • Familiarity with enterprise systems (e.g., CRM, ERP, PSA tools) is a plus • Strong written and verbal communication skills • Willingness to learn project delivery methodologies and enterprise business platforms

🏖️ Benefits

• Competitive compensation and generous stock options • 100% employer-paid top-of-the-line medical, dental and vision coverage • Great benefits including unlimited PTO, parental leave and free snacks and beverages • The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper • Work on the latest and coolest technologies – everything is home-grown and built ground-up • A dynamic work environment with a strong sense of community and collaboration • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy • Exciting opportunities for career growth and development