Bilingual Customer Service Representative – French

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $16 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Call customers regarding inefficiencies in auto lease and loan insurance, including cancellations, missed payments, or missing document information • Gather information from customers on behalf of insurers and financial services clients • Assist customers with problem resolution and ensure all insurance requirements are met • Make approximately 14 calls per hour and remain on the phones throughout the workday • Verify insurance information with agents, including checking whether deductions are too high • Upload information to the company's internal website • Leave scripted messages when insurance agents do not answer • Complete three weeks of classroom training, shadowing, and monitored call handling • Work the specified French-language shifts and training schedule

🎯 Requirements

• High School Diploma • Bilingual French • Ability to type 30 WPM • 1+ year of customer service experience, including retail, call center, office work, data entry, or restaurant experience • No more than 2 jobs within 3 years • Comfort with being on the phones all day • Ability to demonstrate a time when performance expectations were met • Positive attitude • Must pass a week-3 assessment with a score of at least 80% to transition to the offered shift • Must pass the additional assessment week if the first assessment is not passed, or the assignment will be terminated

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)