Support Specialist – Nonprofit Fundraising Campaigns

🕒 September 19

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $13 - $15 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Virtual Vantage Inc is a remote staffing and workforce solutions company that places and supports home-based agents for client businesses. The company focuses on building long-term partnerships with client companies by providing top-tier, fully supported virtual agents who work flexibly from home. Virtual Vantage emphasizes meaningful work, flexibility, and a supported agent experience through tools like an agent portal and a streamlined application process.

📋 Description

• Welcome and assist inbound donors • Follow campaign-approved scripts • Enter donation and pledge details accurately • Confirm important donor information • Answer appropriate process-related questions • Navigate multiple applications during calls • Protect confidential information • Follow compliance and quality requirements • Maintain dependable attendance during accepted servicing intervals • Process donations and pledges for established nonprofit fundraising campaigns • Answer strictly inbound donor calls without cold calling, outbound dialing, prospecting, solicitation, or product selling

🎯 Requirements

• A high school diploma or GED • Six or more months of remote customer-service experience or at least one year of onsite experience • A professional and welcoming phone presence • Strong listening and verbal communication skills • Accurate typing and data-entry abilities • Comfort following scripts and structured processes • Ability to work without direct supervision • Dedicated, quiet home workspace • Windows 11 computer • Minimum 8GB RAM; 16GB recommended • Noise-canceling USB headset • Wired high-speed internet • Direct Ethernet connection • Quiet and distraction-free workspace • Certification required before servicing • Must honor selected servicing intervals • Continued access depends on attendance, professionalism, quality, and performance

🏖️ Benefits

• Most campaigns offer approximately $13–$15 per hour • Some campaigns provide servicing availability across a 24-hour operating schedule • Contractors choose from available servicing intervals • Remote work from home • Independent-contractor flexibility • Opportunity to support nonprofit fundraising campaigns

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