Claims Customer Service Representative

🔥 4 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 - $22 / hour

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Handle an average of 40–50 customer service calls per day • Provide timely, accurate, customer-focused benefit and claim information • Solicit and enter information required to accurately and promptly process claims • Record detailed summaries of exchanged information in the claim system • Issue timely and accurate claim acknowledgement correspondence • Process incoming documents with high coding integrity and distribute them immediately • Work for a financial client through TEKsystems

🎯 Requirements

• Supplemental health claims experience • Knowledge of CPT/HCPCS/REV/ICD-10 codes and provider/facility insurance billing forms • 1–2+ years of experience within health insurance claims and benefits, particularly Scheduled Accident, Critical Illness, or Hospital Indemnity • 1+ year of call center experience; remote call center experience preferred • Ability to read medical claims forms, including HCFA 1500 and UB04 • Understanding of medical records and EOBs helpful • Knowledge of CPT codes helpful • Ability to work Monday–Friday, 10:30 a.m.–7:00 p.m. CST

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital coverage • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions • Voluntary Life & AD&D insurance for the employee and dependents • Short- and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)