Customer Care

🔥 19 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Respond to customer inquiries via phone, email, and social media • Assist with orders, returns, refunds, shipping questions, and warranty requests • Help customers navigate websites and find products that meet their needs • Research and resolve customer concerns with professionalism and empathy • Document customer interactions accurately • Build positive customer relationships through responsive, solution-oriented service • Work assigned schedules based on business needs following training

🎯 Requirements

• Previous customer service experience • Strong written and verbal communication skills • Ability to navigate multiple computer systems while speaking with customers • Proficient with Microsoft Outlook, Word, and other basic computer applications • High School Diploma or equivalent • High-volume inbound call experience preferred • Open availability is required • Quiet, distraction-free workspace • Wired internet connection required • Minimum internet speed of 50 Mbps download and 10 Mbps upload • Ability to work independently with minimal distractions • Must reside in Texas

🏖️ Benefits

• Overtime opportunities available during peak season • Employee discount opportunities on popular lifestyle and footwear brands • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)