Delivery Lead

🔥 16 hours ago

🐊 Florida – Remote

infoinfo

💵 $50k - $90k / year

⏰ Full Time

🟠 Senior

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Execute day-to-day activities supporting multiple customer engagements • Understand customer expectations and technical requirements for delivered work • Manage customer requirements to ensure contract compliance and satisfaction • Build strong relationships with consultants and ensure they feel supported and valued • Conduct regular checkpoints with customers, engagement teams, and solutions teams • Document and communicate processes and procedures to stakeholders • Support knowledge management and change control processes • Collaborate to manage risk and engagement scope according to contract terms • Consolidate engagement status and budget information across portfolios • Support internal processes for time, expenses, and invoicing • Manage issues and facilitate resolution, notifying affected parties • Support customers and teams within the portfolio • Work independently with general supervision

🎯 Requirements

• 1-3 years of related experience • Excellent oral and written communication skills (English language) • Analysis and problem-solving skills • Time management and organizational skills • Collaboration skills • People management skills • Experience in project management fundamentals or as an acting Scrum Master • Exposure to professional services agreements, including the change management process • Exposure to IT Managed Services, project management classes, and other IT certifications • Demonstrated project risk analysis and mitigation skills • Bachelor's degree in computer science or related discipline preferred • 1+ year of experience in an IT Environment or Professional Services Environment preferred

🏖️ Benefits

• Additional earnings may be available through incentive programs like annual bonuses • Profit sharing • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote position • Limited travel may be required

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