Engagement Manager I

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Oversee engagements to ensure objectives are met, delivered on time, and within budget • Ensure internal compliance requirements are met • Manage engagement finances, including budgeting, forecasting, and profitability • Ensure efficient resource utilization and optimize team performance and engagement outcomes • Identify potential risks and implement mitigation strategies • Build and maintain relationships with client stakeholders and align services with long-term goals • Provide regular progress, challenge, and outcome updates to internal and external stakeholders • Prepare performance reports and present them to senior management and clients • Lead engagement teams, mentor junior resources, and foster collaboration • Drive client satisfaction and retention by delivering high-quality services and promptly addressing issues • Identify upsell and cross-sell opportunities with sales/practice partners to contribute to organic growth • Quantify business benefits of engagement outcomes throughout the engagement lifecycle

🎯 Requirements

• Bachelor’s Degree or equivalent experience • Minimum of 3 years of experience in project management • Excellent oral and written communication skills (English language) • Analysis and problem-solving skills • Time management and organizational skills • People management skills • Experience in project management fundamentals or as an acting Scrum Master • Exposure to professional services agreements including the change management process • Exposure to IT Managed Services, project management classes, and other IT certifications • Demonstrated project risk analysis and mitigation skills • Preferred: Experience in the IT Professional Services industry • Preferred certifications: PMP and/or IAOP (Outsourcing Professional) & Scrum Master certification • Preferred exposure to Agile methodologies: Scrum, Kanban, SAFe, XP • May require travel several times per year

🏖️ Benefits

• Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote position