Licensed P&C Customer Service Rep

🔥 0 minutes ago

🌲 North Carolina – Remote

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💵 $18 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Respond to inquiries from customers and agents • Provide clear, accurate, and efficient support on property and casualty policy and billing matters • Handle service issues • Document customer needs • Complete policy updates requiring an active insurance license • Provide support through inbound and outbound communication channels • Serve customers without sales responsibilities

🎯 Requirements

• MUST have an active P&C or Personal Lines license with no active appointments • Must have a verifiable HS Diploma or GED • Must be available for training/nesting Monday-Friday for 14 weeks, either 8:00am–5:00pm or 10:00am–6:30pm EST • After training, must be available Monday-Sunday for any 8-hour shift between 7:00am–8:00pm EST • Bilingual Spanish is applicable for the bilingual pay rate

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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