UX Content Strategist

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Logo of TEKsystems

TEKsystems

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Develop clear, concise, and user-focused content for digital products, including user interface content and microcopy, support and service tools, knowledge base content, and product-related communications and guidance • Create content strategies aligned with user needs, business goals, brand standards, and regulatory requirements • Ensure consistency of messaging and tone across products and channels • Partner with UX strategists, researchers, designers, product managers, and accessibility specialists to translate user insights into meaningful experiences • Participate in research activities and use findings to inform content recommendations • Make content decisions based on user testing, analytics, and research insights • Conduct content audits and maintain content inventories and change histories • Ensure content complies with accessibility standards, legal requirements, and industry regulations • Contribute to content governance practices and design system standards • Build relationships across product, UX, legal, compliance, and business teams • Facilitate discussions and gain alignment on content decisions • Present content strategies, recommendations, and outcomes to stakeholders, leadership, and cross-functional teams

🎯 Requirements

• Strong UX writing and content strategy experience, preferably within financial services or other highly regulated industries • Ability to translate complex concepts into clear, concise, and accessible language • Experience collaborating with UX, design, product, legal, compliance, and business stakeholders • Familiarity with design systems, content governance, and content standards • Exceptional attention to detail and commitment to consistency across digital experiences • Experience working in Agile environments and contributing to iterative product development cycles • Strong editing, proofreading, and communication skills • Experience managing multiple projects and navigating ambiguity effectively • Adherence to records management processes and Jira intake workflows • Knowledge of user-centered design methodologies, including personas, task analysis, user journeys and task flows, content audits, content strategy development, user testing, and accessibility best practices • Bachelor's degree in Communications, Journalism, Marketing, Advertising, English, or a related field • 8–10 years of experience creating digital content, with a strong focus on UX content strategy and UX writing • Demonstrated success leading content strategy initiatives from discovery through delivery • Deep understanding of user-centered design principles and methodologies • Ability to adapt quickly, think strategically, and navigate changing priorities • Portfolio submission required, including at least 2–3 relevant work samples • Preferred: experience with content management systems (CMS), information architecture, interaction design, Microsoft Office, Jira, digital collaboration tools, and financial services or another regulated industry

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

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