Case Coordinator I, EMS

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Support aspects of Expert Medical Services for Teladoc Health members • Support the care team nurse and provider on cases • Research and verify physician referral information • Collaborate with providers to prioritize case management • Manage, organize, and update case information in the case management system • Ensure clear, accurate, and thorough case documentation • Collect, process, and manage relevant medical records • Provide regular case updates to physicians, nurses, members, and leaders • Monitor personal and group email accounts and faxes, taking timely action • Perform quality checks and investigations on assigned cases • Support member satisfaction through timely, accurate, high-quality reports and communications • Prevent and mitigate case delays • Research treatment and procedural availability and identify appropriate physicians for referrals • Schedule member appointments with internal clinical staff • Prepare and deliver member-facing reports and communications • Participate in meetings and special projects as needed

🎯 Requirements

• High school diploma or equivalent • Minimum 2 years’ experience in a professional work environment • Proficiency with Microsoft Word, Excel, and Outlook • Must be currently authorized to work in the United States without visa sponsorship now or in the future • Ability to manage competing priorities and meet deadlines • Demonstrated critical thinking ability • Clear, professional verbal and written communication • Ability to work independently and collaboratively • Strong customer service focus • Experience in a clinical office or hospital is a plus, not required • Post-secondary diploma/degree in a health or business-related field is preferred, not required

🏖️ Benefits

• Performance bonus • Benefits subject to eligibility requirements • Paid time off: 5.84 hours accrued per bi-weekly pay period during the first year • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Career growth and meaningful development opportunities • Inclusive benefits programs for employees and families