Senior Technical Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

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Logo of Teladoc Health

Teladoc Health

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Lead end-to-end delivery of complex technical programs across web, mobile, platform, infrastructure, and data products • Align product, engineering, design, and operations teams on strategic initiatives • Develop and maintain program plans, roadmaps, dependencies, milestones, and delivery metrics • Identify and mitigate risks, resolve blockers, and manage escalations • Facilitate technical discussions about architecture, integrations, system dependencies, and delivery tradeoffs • Establish and track KPIs, success metrics, and program health indicators • Create dashboards and status reports using Jira, Confluence, Airtable, Tableau, Power BI, and AI-enabled reporting solutions • Apply Agile, Scrum, Lean, Kanban, and Kaizen methodologies • Align technical roadmaps with platform scalability, reliability, and business goals • Use AI tools and automation to improve program management, reporting, risk identification, and operational efficiency • Conduct retrospectives and implement lessons learned • Mentor junior and mid-level Technical Program Managers • Serve as a thought leader for technical program management practices

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience • 5+ years of program or project management experience • 2+ years in a Technical Program Manager or equivalent technical delivery role • Experience delivering large-scale, cross-functional technical programs with measurable business outcomes • Understanding of software development lifecycles, cloud platforms (AWS, Azure, or GCP), APIs, data pipelines, CI/CD practices, system integrations, and security principles • Experience in Agile delivery environments using Scrum, Kanban, SAFe, or Lean methodologies • Ability to influence across multiple teams and leadership levels without direct authority • Experience establishing program metrics, tracking outcomes, and communicating progress to technical and executive audiences • Demonstrated use of AI and automation tools to improve program delivery, reporting, operational efficiency, or productivity • Currently authorized to work in the United States without current or future visa sponsorship • Advanced degree, healthcare technology experience, professional certifications, consumer web/mobile experience, funnel analytics, A/B testing, responsible AI, enterprise-scale platforms, advanced reporting/visualization expertise, and mentoring experience preferred

🏖️ Benefits

• Performance bonus • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Inclusive benefits program centered around employees and their families • Career growth opportunities • Learning and professional development opportunities • Equal opportunity and inclusive workplace

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