Order Processing Specialist

Job not on LinkedIn

🔥 2 minutes ago

⛷️ Utah – Remote

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💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Telarus

Telarus

51 - 200 employees

Founded 2001

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

Telarus is a business-focused managed network, security and private cloud provider that delivers managed networks, managed security (firewalls, content filtering, reporting), internet access, business voice and private/public/hybrid cloud solutions. The company provides solutions development, project management and 24×7 technical support aimed at improving operational efficiency and mitigating risk for retail and enterprise customers across Australia. Telarus emphasizes uptime, responsiveness and customer-centric service.

📋 Description

• Scrub orders, gather technical information, and submit prepared order packages with signed contracts, order information gathering forms, and LOAs to suppliers for new and MACD orders • Process new and MACD orders using supplier systems • Enter internal Telarus orders as needed • Transition submitted orders to the order management team • Communicate with agents, customers, and internal Telarus teams during order processing • Address order entry issues with suppliers and internally • Work efficiently within Telarus and supplier systems and collaborate on system and supplier process efficiencies • Provide team coverage as necessary • Stay current on supplier processes, products, and policies

🎯 Requirements

• Ability and willingness to follow established processes • Ability to understand where the process is not working and take necessary action to resolve concerns • 2-3 Years of telecom experience, including traditional telecommunications and advanced solutions • Microsoft application knowledge – Excel, Word, Outlook • General computer navigation and configuration knowledge • General Salesforce knowledge • Strong written and verbal skills • Ability to identify and facilitate process improvement and innovation opportunities • Previous AT&T experience preferred • Resourceful • Problem solving • Detail-oriented • Ambitious • Efficient • Organized

🏖️ Benefits

• 401 (k) with matching • Flexible PTO • Comprehensive benefits plan • Ongoing education on advanced technologies for their supplier

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