Pricing Specialist

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Telarus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

Telarus is a business-focused managed network, security and private cloud provider that delivers managed networks, managed security (firewalls, content filtering, reporting), internet access, business voice and private/public/hybrid cloud solutions. The company provides solutions development, project management and 24×7 technical support aimed at improving operational efficiency and mitigating risk for retail and enterprise customers across Australia. Telarus emphasizes uptime, responsiveness and customer-centric service.

📋 Description

• Specialize in pricing ACC, AT&T, Brightspeed, Lumen, and Verizon on the pre-sales side of Operations • Process quote requests for sales advisors using supplier portals, channel contacts, and rate cards • Process deal registrations • Perform segmentation and serviceability checks • Create contracts • Ensure accuracy of signed contracts/documents, order gathering forms, and LOAs • Research unclear or unknown answers and solutions • Resolve first-level pricing escalations • Manage Salesforce opportunities, quotes, and orders • Strive for a 2-hour quote pick-up within Salesforce and a 2-hour email response time • Process new quote requests while handling questions, contract requests, and order requests from previous quotes • Monitor and respond to questions through company chat groups and email • Build relationships with advisors, internal departments, and suppliers • Attend regular supplier meetings and trainings • Take calls from the shared call queue and make regular outgoing calls to suppliers and advisors • Perform additional assigned job duties and projects

🎯 Requirements

• Bachelor’s degree preferred • 6+ months of telecom experience preferred • 1+ year of telecom/technology experience preferred • Adaptability to constant change • Customer service background • Advanced organizational skills • Proficiency with Microsoft Office 365, especially Outlook and Excel • Intermediate computer knowledge • Intermediate comprehension of telecom/technology carrier product offerings • Exceptional written and verbal skills with an engaging phone presence • Detail-driven and able to prioritize • Ability to work within ambiguity when things are not black and white • Self-motivated • Strong communication skills, including the ability to have difficult conversations • Personable and collaborative • Quick learner • Independent problem solver • Forward thinker • Prior quoting experience with AT&T, Lumen, Brightspeed, and/or Verizon preferred but not required • Willingness to work 10am–7pm Mountain Time hours

🏖️ Benefits

• Remote work from anywhere in the U.S. • Team coverage • Regular supplier meetings and trainings • Full-time employment