Client Success Director

🔥 2 minutes ago

🌲 North Carolina, Ohio, +2 more states – Remote

🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $165k - $210k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Serve as a key client success leader in the Amazon client account • Build and maintain trusted relationships with Amazon's AI, data science, product, and operations leaders • Lead executive business reviews and strategic planning sessions • Map the full Amazon organization to identify opportunities • Act as Amazon's internal advocate, surfacing insights • Develop deep expertise across TELUS Digital's Data capabilities • Guide Amazon stakeholders in designing scalable data programs • Partner with Solutions Architecture and Delivery teams

🎯 Requirements

• 7+ years of enterprise account management or strategic sales experience • 2+ years of experience in Data Collection, Annotation, and/or Validation services • Deep familiarity with data workflows and quality frameworks across modalities, text, image, video, audio, and sensor data • Demonstrated track record of growing complex, multi-stakeholder enterprise accounts • Proficiency with Salesforce and enterprise account management methodologies • Must be fluent in English.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses