Manager, Analytics Consulting

🕒 April 29

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TELUS Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

TELUS Digital is an award-winning digital consultancy that combines human-centered design, software engineering, data science and generative AI to create AI‑fueled digital experiences and platforms for global brands. The company provides services in experience strategy, UX research and design, engineering and architecture, data science and engineering, digital marketing, and product/project delivery, and operates Fuel iX™, an enterprise-focused generative AI engine to help businesses move AI initiatives into production. TELUS Digital emphasizes a collaborative culture, global hiring, and accessibility in its hiring practices.

📋 Description

• Lead, delegate, and provide oversight for a cross-functional team of product analytics practitioners • Provide mentorship and management to 2-5 analytics architects (including conducting weekly 1:1s, providing coaching, writing performance reviews) • Report to the Director of Analytics, advising on staffing decisions, team development, and project scoping • Provide meaningful team leadership and strategic project guidance across 1-2 client projects • Audit, select, and recommend the best analytics tool stack to suit client needs (e.g., Adobe Analytics, Google Analytics, Mixpanel, Amplitude, Segment, mParticle) • Partner with clients to set measurement and business goals and resolve issues to ensure the users' best interests • Develop and lead workshops with clients to understand their business goals and translate them into trackable outcomes within products • Use storytelling to present complex data in ways that are meaningful and actionable for our clients and teams • Build trust and credibility with clients through empathy and open communication • Collaborate with other analytics leaders to influence TELUS Digital's service offering, analytics practices and process, and deliverables • Advocate for analytics best practices with our clients and across our company • Provide internal and external thought leadership that promotes the analytics practice • Stay current on industry trends and the changing trajectory of the practice

🎯 Requirements

• 8+ years of professional experience developing and executing analytics strategy and implementation within a digital agency or consulting environment • 3 -5+ years of experience managing team members • Experience working in a breadth of analytics tools and platforms (e.g., Adobe Analytics, Amplitude, Mixpanel, and Google Analytics) • Strong business sensibilities and can effectively identify and translate high-level business objectives to reportable metrics • Experience creating analytics tracking specifications for web and/or mobile products that are being used in production • Demonstrated experience working with senior-level clients or stakeholders • Ability to work collaboratively with teammates with various levels of experience and diverse areas of expertise

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work arrangements