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Architect – ServiceNow IRM

Job not on LinkedIn

🕒 September 22

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

Where this job comes from

Posted on Templar Shield's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Templar Shield's site. Checked 6 hours ago.

Logo of Templar Shield

Templar Shield

51 - 200 employees

Founded 2013

💼 Consulting

🔒 Cybersecurity

📋 Compliance

Consulting • Cybersecurity • Compliance

Templar Shield is a premier cybersecurity, privacy, risk, and compliance technology professional services firm. They specialize in helping businesses navigate complex regulatory landscapes and improve their risk management processes through advisory services, technology enablement, and managed solutions. Their expertise spans government, energy, utilities, and private sector industries, providing tailored approaches to identity management, third-party risk, cybersecurity, and data privacy solutions.

📋 Description

• Lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, design sessions, and solution reviews • Translate business, risk, regulatory, operational, and technical requirements into scalable solution architectures, implementation strategies, roadmaps, and future-state operating models • Lead architecture, design, and delivery of ServiceNow IRM solutions across risk, compliance, audit, third-party risk, business continuity, operational resilience, regulatory change, and issues management • Define solution architecture covering data models, security, risk taxonomies, control structures, assessment methodologies, issues, indicators, approvals, workflows, integrations, and reporting • Provide architectural oversight and targeted hands-on support while guiding Engineers through configuration, development, testing, and deployment • Advise clients on governance, risk management, regulatory compliance, internal controls, policy management, audit, third-party risk, business continuity, and resilience • Design integrations with enterprise platforms, data repositories, regulatory-content providers, security technologies, financial systems, and business applications • Define integration patterns, APIs, data mappings, transformation rules, reconciliation logic, synchronization schedules, error handling, monitoring, and support requirements • Develop data architecture and governance strategies for IRM information • Define reporting and analytics strategies, including KPIs, KRIs, dashboards, Performance Analytics, and executive reporting • Evaluate ServiceNow Otto, AI Control Tower, automation, and agentic workflows with appropriate responsible-use controls • Develop architecture documents, integration designs, data models, process flows, functional specifications, architectural decisions, and technical documentation • Establish technical standards and review configurations, workflows, integrations, automation, and reporting • Provide technical direction, assign design and configuration activities, resolve complex issues, and validate completed work • Define acceptance criteria and oversee testing, deployment readiness, production transition, and post-deployment stabilization • Identify architectural risks, technical debt, assumptions, dependencies, and design issues; develop mitigation plans • Support business development through pre-sales discovery, demonstrations, technical workshops, solution scoping, proposals, SOWs, RFP responses, estimates, and pricing inputs • Help develop reusable service offerings, methodologies, reference architectures, accelerators, templates, and training materials

🎯 Requirements

• Five or more years of ServiceNow platform experience • At least three years focused on ServiceNow Integrated Risk Management • Experience in a Solution Architect, Technical Lead, or comparable architecture role • Experience leading enterprise ServiceNow implementations through discovery, design, configuration, testing, deployment, stabilization, and adoption • Experience leading stakeholder interviews, requirements workshops, design sessions, solution reviews, and executive-level presentations • Strong understanding of governance, risk management, compliance, internal controls, policy management, audit, assessments, third-party risk, and related business processes • Experience coordinating multiple technical and functional workstreams and managing competing priorities and deliverables in a consulting environment • Strong analytical, organizational, problem-solving, and decision-making skills • Excellent verbal and written communication skills • Ability to collaborate with geographically dispersed teams and mentor consultants and engineers • ServiceNow Certified System Administrator (CSA) certification required • Willingness to travel up to 50 percent based on client and project requirements • Strong knowledge of ServiceNow IRM applications, data models, workflows, workspaces, and related platform capabilities • Experience designing solutions across ServiceNow IRM applications • Strong working knowledge of ServiceNow platform architecture, application scope, data models, security, access controls, reporting, dashboards, and platform governance • Experience designing IRM workflows, assessments, risk and control processes, policies, audits, issues, indicators, approvals, taxonomies, attestations, and related automation • Experience with REST and SOAP web services, APIs, Integration Hub, MID Server, import sets, and transform maps • Working knowledge of JavaScript, Flow Designer, Integration Hub, business rules, and ServiceNow scripting and automation • Familiarity with data migration, Automated Test Framework, source control, application deployment, update management, release management, and ServiceNow upgrade practices • Familiarity with ServiceNow Otto, AI Control Tower, and AI-enabled or agentic workflow capabilities, including governance, security, privacy, explainability, human oversight, and responsible-use considerations • Bachelor’s degree in Information Systems, Cybersecurity, Business, Risk Management, Finance, Accounting, or a related discipline preferred • Preferred: ServiceNow Certified Implementation Specialist – Risk and Compliance, Certified Application Developer, or other relevant ServiceNow certifications • Preferred familiarity with NIST, ISO 27001, SOC 2, COSO, COBIT, PCI DSS, HIPAA, CIS Controls, and FFIEC • Preferred experience supporting regulated industries and related ServiceNow capabilities

🏖️ Benefits

• Competitive compensation + annual performance-based bonus • 100% remote-first culture • Health, dental, LTD, and life insurance coverage • 401(k) with company match • Reimbursement for job-related training and certifications • Work on frontier projects at the cutting edge of AI + Risk Management • A collaborative culture where your process designs shape real industry solutions

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