Tempo
11 - 50 employees
₿ Crypto
💳 Fintech
Crypto • Fintech
Tempo is a purpose-built, EVM-compatible layer 1 blockchain designed for payments. Incubated by Stripe and Paradigm and built with input from fintechs and Fortune 500s, Tempo supports major stablecoins to enable high-throughput (100k+ TPS), low-cost, sub-second finality transactions with predictable near-zero fees, privacy controls, compliance hooks, and payment-specific features like memo fields and batch transfers. It targets real-world payment flows — remittances, global payouts, embedded finance, microtransactions, and tokenized deposits — while offering stablecoin interoperability and a dedicated payments lane for reliable, scalable global payments.
Customer Success Lead
🕒 April 1
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Tempo
11 - 50 employees
₿ Crypto
💳 Fintech
Crypto • Fintech
Tempo is a purpose-built, EVM-compatible layer 1 blockchain designed for payments. Incubated by Stripe and Paradigm and built with input from fintechs and Fortune 500s, Tempo supports major stablecoins to enable high-throughput (100k+ TPS), low-cost, sub-second finality transactions with predictable near-zero fees, privacy controls, compliance hooks, and payment-specific features like memo fields and batch transfers. It targets real-world payment flows — remittances, global payouts, embedded finance, microtransactions, and tokenized deposits — while offering stablecoin interoperability and a dedicated payments lane for reliable, scalable global payments.
📋 Description
• Own the end-to-end success of Tempo's enterprise customers • Build and manage onboarding programs that get partners live quickly and confidently • Serve as the primary escalation point for technical and operational issues • Establish health metrics, QBRs, and success frameworks to proactively manage risk and identify expansion opportunities • Develop scalable playbooks for onboarding, integration support, and partner growth
🎯 Requirements
• Proven experience in customer success, solutions engineering, or technical account management at a blockchain, API-first, or fintech infrastructure company • Deep familiarity with enterprise B2B sales cycles and the post-sales motion • Comfortable operating across both business and technical stakeholders • Experience working with developers, integration teams, or infrastructure partners is a strong plus • Track record of building CS functions from scratch • High EQ and a service-oriented mindset
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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