Clinical Scheduler Representative, LPN

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 - $37 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Accurately schedule diagnostic and/or surgical procedures • Demonstrate the nursing process and receive verbal orders from physicians • Ensure documented physician orders are obtained and manage other orders for scheduled patients • Conduct physician office and patient interviews • Explain hospital procedure guidelines and policies • Coordinate with clinical departments on schedule modifications • Ensure patients are properly bedded • Obtain complete and accurate clinical, demographic, and financial information during scheduling • Enter data into scheduling systems or other applications • Provide preparation and appointment instructions • Follow procedures for special requests, STAT requests, and schedule modifications • Coordinate communications with clinical areas to accommodate customer requests • Answer telephone calls according to scheduling scripts • Maintain positive customer service and refer unresolved issues to the appropriate supervisor • Notify customers of physician order, pre-authorization, and financial clearance requirements • Perform other PASU or registration functions when requested • Interview, hire, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems • Identify opportunities to improve patient relations and shorten scheduling handling time • Build and maintain collaborative relationships with internal and external clients

🎯 Requirements

• Prior RN or LPN clinical experience is mandatory • Minimum typing speed of 35 wpm • Demonstrated working knowledge of software, systems, and equipment • Advanced customer service skills and experience • Ability to work in a call center environment • Ability to receive and express detailed information through oral and written communications • Course in Medical Terminology required • High achievement in productivity • High-level problem-solving and analytical skills • Technical accuracy, excellent communication skills, and highest ethical standards • High school diploma or equivalent • Graduate of a professional nursing program with current LPN or RN licensure preferred • 2–5 years of administrative experience in a medical facility, health insurance, or related area • 3+ years in Patient Access/Scheduling preferred • Some college coursework preferred • Must obtain and provide confirmation of required vaccinations and screenings prior to employment, as applicable and permitted by law • Must be available to work hours and days as needed based on departmental/system demands • Must be able to sit at a computer terminal for extended periods • Occasionally lift/carry items weighing up to 25 lbs. • Frequent prolonged standing, sitting, and walking • Ability to work in hospital administration and patient care locations with potential exposure to life-threatening patient conditions

🏖️ Benefits

• Signing bonus may be available for qualified new hires, subject to employment status • Conifer observed holidays receive time and a half • Medical, dental, vision, disability, and life insurance • Paid time off (vacation & sick leave) – minimum of 12 days per year • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts • Healthcare and dependent flexible spending accounts • Employee Assistance program • Employee discount program • Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance • For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act • Competitive benefits package • Career resources and incentives