Director of Business Technology

🔥 3 minutes ago

🗽 New York – Remote

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💵 $150k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Logo of Tenex Capital Management

Tenex Capital Management

11 - 50 employees

Founded 2010

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 Debt Financing on 2021-05

Consulting • Manufacturing • Logistics

Tenex Capital Management is a private investment firm that focuses on partnering with companies to drive growth and operational improvements. With a diverse portfolio spanning various sectors, Tenex provides operational support and re-investment to help businesses enhance their capabilities and achieve their potential. The firm targets companies with strong fundamentals and aims to leverage its expertise to foster significant advancements in their operations and offerings.

📋 Description

• Personally design, build, configure, test, deploy, and support business technology solutions • Develop integrations, workflow automations, scripts, data transformations, reports, and lightweight applications • Troubleshoot technical blockers across applications, databases, integrations, and data flows • Translate business requirements into technical designs and working solutions • Review vendor or contractor technical work and provide hands-on guidance • Serve as technical owner and escalation point for CRM, ERP, analytics/data platforms, billing, integrations, and related systems • Develop understanding of application architecture, data models, interfaces, credentials, dependencies, and support requirements • Define systems of record, integration patterns, data ownership, and application boundaries • Support platform stabilization, vendor management, release planning, access, documentation, and issue resolution • Identify opportunities to simplify the application landscape, reduce manual work, retire legacy processes, and improve reliability • Lead business technology initiatives from discovery through implementation, including requirements, technical design, planning, execution, testing, training, deployment, and post-launch stabilization • Break initiatives into workstreams and allocate tasks across internal resources, contractors, implementation partners, and vendors • Establish project reporting, decision logs, risk tracking, and escalation processes • Partner with functional leaders to define success criteria, resolve tradeoffs, and maintain momentum across departments and systems • Build and maintain a prioritized backlog of internal technology needs • Establish intake and prioritization processes and maintain an evolving technology roadmap • Communicate priorities, status, resource needs, and tradeoffs to senior leadership • Manage delivery across external technology partners and consultants • Support vendor selection, scoping, statements of work, and commercial evaluation • Coordinate with customer-facing technology teams on shared infrastructure, application knowledge, engineering support, and architecture • Provide technical direction and day-to-day leadership across project teams • Mentor analysts, administrators, developers, contractors, and business power users • Help define future roles, participate in hiring, and build a lean business technology capability • Promote documentation, ownership, technical judgment, and continuous improvement

🎯 Requirements

• Approximately 8-10 years of progressive experience in technology consulting, business systems, enterprise applications, software engineering, solutions architecture, or a similarly broad technology role • Demonstrated ability to personally deliver technical solutions, not solely manage teams or vendors • Strong working knowledge of APIs and systems integration, relational databases and SQL, data movement/transformation, workflow automation, and modern cloud/SaaS application architectures • Experience with enterprise business applications such as CRM and ERP platforms; experience with Zoho, NetSuite, Snowflake, or comparable platforms is helpful but not required • Experience leading cross-functional technology projects from ambiguous business need through production implementation • Ability to move comfortably between business process discussions, technical troubleshooting, project management, and executive communication • Experience managing external consultants, implementation partners, or software vendors • Exposure to hiring, mentoring, or managing technical resources; extensive department-management experience is not required • Strong problem-solving skills and willingness to work directly in systems when needed rather than defaulting to delegation • Bachelor’s degree in computer science, information systems, engineering, or a related discipline preferred; equivalent practical experience will be considered • Strong ownership mentality and ability to make progress in an environment with incomplete documentation, evolving priorities, and limited dedicated resources • Ability to deconstruct business processes, identify bottlenecks, and translate needs into pragmatic technology solutions • Sound judgment about when to build, configure, buy, integrate, or engage a specialist • Clear communication with both technical and non-technical stakeholders, including senior executives • Ability to earn trust across functions and introduce structure to a historically federated technology environment without slowing the business down • Legally authorized to work in the United States without current or future employer sponsorship • Willingness and ability to travel as needed

🏖️ Benefits

• Remote work arrangement • Periodic travel as needed

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