
51 - 200 employees
Founded 2020
🍽️ Food & Beverage
🏥 Healthcare
đź›’ Retail
Food & Beverage • Healthcare • Retail
Terrabis is a cannabis retail company located in Hazelwood, Missouri, dedicated to enhancing the cannabis journey of its customers. They offer a wide range of cannabis products including flower, pre-rolls, vaporizers, edibles, and accessories, alongside special promotions and a rewards program for loyal customers. Terrabis aims to create an inviting and friendly environment, fostering a community for cannabis enthusiasts and newcomers alike.
🔥 1 minute ago
🇺🇸 United States – Remote
đź’µ $55k - $65k / year
⏰ Full Time
🟢 Junior
🛍️ E-commerce
🚫👨‍🎓 No degree required
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51 - 200 employees
Founded 2020
🍽️ Food & Beverage
🏥 Healthcare
đź›’ Retail
Food & Beverage • Healthcare • Retail
Terrabis is a cannabis retail company located in Hazelwood, Missouri, dedicated to enhancing the cannabis journey of its customers. They offer a wide range of cannabis products including flower, pre-rolls, vaporizers, edibles, and accessories, alongside special promotions and a rewards program for loyal customers. Terrabis aims to create an inviting and friendly environment, fostering a community for cannabis enthusiasts and newcomers alike.
• Maintain online menus in Dutchie POS and Dutchie Ecommerce across multiple locations • Audit menus against POS and inventory data to identify and correct discrepancies, missing products, duplicates, and incorrect information • Handle product listing updates, accessory listings, and new product setup • Maintain menu standards for naming, categorization, and images • Review and edit product and strain descriptions to comply with state advertising and cannabis regulations • Build and maintain menu maintenance checklists and process documentation • Intake, triage, and track store requests and customer complaints about the web experience • Escalate complex site bugs, complaints, and menu issues to senior marketing staff • Open and manage support tickets with ecommerce and web providers from start to resolution • Submit bug reports with reproduction steps, screenshots, and expected results; verify released fixes • Maintain ticket logs with status, owner, and resolution • Support scheduled desktop and mobile website and ecommerce menu QA • Cross-train on Jane Ecommerce and provide backup for Jane menu maintenance • Support setup and monitoring of GA4 and Google Search Console • Support website content updates, ecommerce analysis, and the Terpli tool as trained • Provide coverage during vacations and escalations as needed
• High school diploma or equivalent required • 1 to 3 years of cannabis industry experience, such as inventory management, menu or ecommerce support, or cannabis retail operations • Experience with data entry, platform support, or compliance • Dutchie POS experience strongly preferred • Experience maintaining a product catalog, menu, or inventory data is a plus • Comfortable learning new software quickly • Comfortable with Excel or Google Sheets for menu audits and product lists, including sorting, filtering, and comparing lists • Strong written communication and proofreading skills for editing product copy • Ability to clearly document website and menu issues, including steps to reproduce and screenshots • Familiarity with Asana or similar project tools is a plus • Must be 21 years of age or older • Must pass a background check per applicable state cannabis regulations • Must obtain and maintain state cannabis agent registration or badging if required for the role • Availability for occasional weekend or after-hours support as needed • Highly detail-oriented, methodical, organized, and able to prioritize multiple requests and escalate issues appropriately
• Minimal travel, as needed (expensed) • Training provided for Dutchie Ecommerce and Jane • Full-Time, Remote work arrangement
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