User Experience UX Designer, Clearance Required

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Logo of LMI

LMI

1001 - 5000 employees

Founded 1961

📦 Logistics

🏥 Healthcare

🎖️ Defense

Logistics • Healthcare • Defense

LMI is a forward-thinking company that focuses on reimagining the path from insight to outcome through innovative solutions in various sectors, including applied AI and digital health. They provide advanced analytics, engineering support, and performance optimization across defense, health, and civilian markets, with a strong commitment to enhancing mission effectiveness for government clients. With a focus on collaboration and research, LMI aims to drive positive change through its diverse capabilities and partnerships.

📋 Description

• Plan and conduct user research through interviews, contextual inquiry, observation, workshops, surveys, document review, and operational data analysis • Identify stakeholder groups and develop research-based personas • Map end-to-end personnel and recruiting journeys, including touchpoints, handoffs, systems, decision points, delays, rework loops, and pain points • Create service blueprints and workflow maps connecting user experience to processes, policies, roles, data, and technologies • Synthesize qualitative and quantitative findings into themes, opportunity areas, root-cause analyses, and validated problem statements • Facilitate co-design sessions with HR stakeholders and mission organizations • Create wireframes, prototypes, and design artifacts to test concepts and support stakeholder decisions • Plan and conduct concept validation and usability testing; document findings and refine designs • Assess candidate and hiring-manager experiences and improve technical talent acquisition services with Technical Talent Acquisition and Workforce Management • Collaborate with Product Owners and Visual Designers to translate research into backlog items, roadmaps, decision products, and implementation recommendations • Maintain research plans, notes, repositories, findings, and design rationale while protecting sensitive personnel information • Communicate findings and recommendations to operational teams, technical stakeholders, and senior leaders

🎯 Requirements

• Bachelor's degree in human-centered design, human-computer interaction, service design, design research, psychology, anthropology, information science, or a related field, with at least five years of relevant professional experience; additional directly relevant experience may be considered in lieu of a degree • Demonstrated experience conducting user research and applying human-centered design or service design methods in complex organizational environments • Experience developing personas, journey maps, workflow maps, service blueprints, wireframes, prototypes, and research synthesis products • Ability to plan and facilitate interviews, workshops, co-design sessions, usability tests, and stakeholder reviews • Ability to analyze qualitative and quantitative inputs, identify root causes, and convert findings into actionable recommendations • Experience working with cross-functional teams including product owners, visual designers, functional subject matter experts, data or technology professionals, and senior stakeholders • Proficiency with Figma, FigJam, Miro, Adobe Creative Suite, or comparable platforms • Strong written, verbal, visual, facilitation, and client-engagement skills, including communication with technical and nontechnical audiences • Ability to work independently, manage multiple research and design activities, and adapt to changing priorities • U.S. citizenship and ability to meet government security, suitability, and system-access requirements • Active SECRET Clearance

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