Data Center Operations Lead

🔥 2 minutes ago

🤠 Texas – Remote

infoinfo

💵 $121.4k - $205.1k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Thales's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Logo of Thales

Thales

10,000+ employees

Founded 1893

🎖️ Defense

📦 Logistics

💼 Consulting

Defense • Logistics • Consulting

Thales is a global technology leader specializing in advanced aerospace, defense, and security solutions. The company develops innovative systems that integrate cutting-edge AI technologies to provide trusted services and products across various industries, including secure data communication and smart transportation. Thales is committed to sustainability and corporate responsibility, ensuring digital ethics and diversity within its workforce while pushing the boundaries of technology for a safer and more connected world.

📋 Description

• Lead daily operations of production data center and cloud infrastructure supporting global services • Coordinate and manage major incidents, problem management, and operational escalations during U.S. business hours • Ensure infrastructure availability, performance, security, and compliance with operational standards • Develop and maintain operational procedures, documentation, and runbooks • Drive automation and continuous improvement initiatives to increase operational efficiency • Coordinate maintenance activities, upgrades, and change implementations with engineering teams • Monitor infrastructure health and proactively identify operational risks • Mentor and provide technical guidance to operations engineers • Collaborate with Security, Network, Cloud, and Product Engineering teams to resolve complex infrastructure issues • Participate in on-call rotations and operational leadership as required • Track operational metrics, service levels, and capacity planning • Support global infrastructure with dedicated coverage during U.S. business hours • Travel up to 10% for team meetings, data center activities, and operational planning

🎯 Requirements

• Bachelor’s degree in field with a minimum of 5-8+ years of relevant work experience or 8+ years of IT infrastructure or data center operations experience • 2+ years leading technical or operational teams • Strong knowledge of Windows and Linux server administration • Experience supporting VMware or other virtualization platforms • Experience with cloud platforms such as AWS or Azure • Experience with enterprise monitoring and incident management tools • Knowledge of networking fundamentals, storage, DNS, load balancing, and firewalls • Experience with scripting or automation (PowerShell, Python, Bash, or similar) • Strong troubleshooting and problem-solving skills • Excellent written and verbal communication skills • Ability to work effectively across global teams • Applicants must be legally authorized to work in the United States for any employer at the time of hire • This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future • Successfully completing a post-offer background check • Preferred: Experience leading global infrastructure operations • Preferred: Experience supporting cybersecurity products or SaaS platforms • Preferred: ITIL Foundation certification • Preferred: Microsoft, VMware, AWS, or Azure certifications • Preferred: Experience with Infrastructure as Code and automation frameworks • Preferred: Experience managing major incidents in a 24x7 production environment

🏖️ Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance • Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period • Company paid holidays and Paid Time Off • Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

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