Patient Care Specialist

Job not on LinkedIn

🔥 3 hours ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Centers for Advanced Orthopaedics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

🏥 Healthcare

☁️ SaaS

Consulting • Healthcare • SaaS

The Centers for Advanced Orthopaedics is the leading orthopaedic practice in the Virginia–D. C. –Maryland region, comprised of over 400 providers united to deliver comprehensive musculoskeletal care. CAO offers a full range of orthopaedic specialties—sports medicine, joint replacement, spine, pediatrics, foot & ankle, hand & upper extremity, rheumatology, physiatry—and extensive rehabilitation and therapy services across many locations. They provide imaging and diagnostic services, urgent orthopaedic care, regenerative medicine, worker's comp support, and emphasize coordinated, patient-centered surgical and non-surgical treatment.

📋 Description

• Contribute to excellence in health care and fulfill the mission of the unit • Exhibit strong customer service in daily interactions with the public, patients, staff, and physicians • Coordinate physicians’ schedules, calendars, mail, and meetings • Balance patient appointments and meetings • Complete disability, FMLA, and medical insurance forms within required timeframes • Communicate professionally and compassionately with patients, physicians, hospitals, radiology facilities, laboratories, insurance companies, and professional associations • Answer and respond to incoming calls • Manage on-call and hospital consults • Schedule appointments, including authorizations for Worker’s Compensation and MVA cases • Schedule and facilitate peer-to-peer requests • Provide backup for appointment-scheduling calls • Maintain computer databases and use scheduling, EMR, and related software • Collect payments for forms and x-ray requests • Obtain urgent or surgical authorizations for MRI, bone scans, and CT scans • Compose and type correspondence for physicians and patients • Coordinate communication about care and post-surgery needs • Participate in planning and evaluation of patient care through communication and documentation • Keep patients informed about scheduled tests and procedures • Cross-train to cover secretaries, schedulers, and operators • Report necessary information and unusual occurrences according to policies and procedures • Participate in performance improvement, committees, staff meetings, staff development, educational activities, orientation programs, and data collection • Follow Federal and State patient privacy and safety guidelines, including HIPAA and OSHA • Perform other duties as assigned

🎯 Requirements

• Minimum High School Diploma or GED required • Ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of the position • Candidate should have one (1) to three (3) years of medical office experience • Proficient knowledge of Medical Terminology • Strong written and verbal communications skills • Accurate and efficient data entry skills • Proficient computer software and database skills, including Microsoft Excel, Word, and EMR data entry • Strong attention to detail • Ability to multi-task in a fast paced environment • Successful handling of confidential information • Professional communication with patients, peers, and physicians • Must understand and adhere to OrthoMaryland’s policies and procedures • Works cooperatively within own unit/department and with other units and departments • Above average spelling and typing skills • Ability to work independently, with excellent communications skills, organizational skills, and flexibility • Position entails prolonged sitting and typing with extensive computer and telephone use; lifting is limited