Behavioral Health Clinical Program Director

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $152.9k - $254.9k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Set the strategic direction for behavioral health clinical programs and align leaders and teams around priorities, decision rights, performance expectations, and accountability • Build leadership capability, develop talent, and foster an integrated, high-performing department • Represent the department with senior leaders, customers, partners, and industry audiences • Oversee the full program lifecycle from opportunity assessment and evidence-based design through implementation, evaluation, optimization, scaling, and transition to sustainable operations • Establish clinical standards, governance, measures, documentation, and operating models • Provide strategic oversight of quality reviews, external audits, complaints, escalations, and clinical risks • Ensure findings and corrective actions are addressed and translated into systemic improvements • Use research, analytics, and clinical evidence to identify opportunities, define measures, evaluate performance, and guide strategic decisions • Translate complex evidence and program results into recommendations, executive briefings, publications, presentations, and thought leadership • Partner across Product, Network, Clinical Operations, Medical, Quality, Compliance, Legal, Analytics, Sales, Account Management, customers, and external partners

🎯 Requirements

• Active, unrestricted behavioral health clinical license, such as LPC, LCSW, LMFT, psychologist, or equivalent credential • Five or more years leading complex clinical programs, strategic initiatives, leaders, or multidisciplinary teams in a matrixed environment • Strong knowledge of evidence-based behavioral health practices, clinical guidelines, quality standards, program evaluation, and measurement-informed care • Demonstrated ability to use research and analytics to shape strategy, evaluate performance, and translate complex information into practical programs and executive recommendations • Executive-level communication, influence, talent development, and accountability skills • Experience with clinical research, publications, thought leadership, curricula, guidelines, or professional education (preferred) • Experience representing clinical programs with customers, partners, professional organizations, or industry audiences (preferred) • If working from home, internet connection obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus eligibility • Long term incentive plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement (role is remote) • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working